Customer reviews from elementelectronics.com
Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Average customer rating
3.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
8
4 Stars
2
3 Stars
5
2 Stars
2
1 Star
1
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Posted by: Anonymous
Verified Purchase:Yes
I think this was a Great purchase, Quality is Great, Price was Great, Purchase was easy, Just a all around Great product. I will purchase another one soon. 5 Stars!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Experience Team, July 14, 2025
Thanks for the 5-star review! We are happy to hear you love your new TV. We hope you enjoy many hours of watching your favorite tv show or series!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
I’ve found this product to be very difficult to set up . It will not pair with my internet network consistently and cannot pair my service provider remote.
Response from elementelectronics.comBy Customer Care Team, October 1, 2024
Thank you for reviewing your new Element TV, we are so sorry that you've had a difficult time setting it up. We would be more than happy to speak with you in greater detail about this and assist you in navigating this process. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Element TV Owner
Verified Purchase:Yes
Nice picture and sound, but apps did not work well compared to my old Roku.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, January 16, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: DATMANN
Verified Purchase:Yes
The tv is a great unit. The picture quality is awesome. I love this set.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 16, 2025
Hearing that you have found your new Element TV to be of awesome quality. We love that you are loving your new TV purchase.
Written by a customer while visiting elementelectronics.com
Posted by: DomDom81
Verified Purchase:Yes
A wonderful TV for someone on a budget. Sound and picture quality is excellent. The only issue that I seem to keep having is if my son plays Xbox and exits the HDMI mode back to TV. The apps won’t show a picture only sound. I have to restart the tv using the settings options of the TV’s menu. That fixes it everytime.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 16, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
5
Great tv and great price a++++++++++++++++++++++++
on January 24, 2025
Posted by: Matthew Priest
Verified Purchase:Yes
Awesome tv for the price. My kind of deal. A++++++
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Hello Matthew. It is so great that you are finding your new Element TV to be an awesome purchase.
Written by a customer while visiting elementelectronics.com
Customer Rating
4
GREAT TV - with a couple minor frustrations.
on January 24, 2025
Posted by: MiniMals
Verified Purchase:Yes
Great picture. I had a little trouble getting my T-mobile to stream properly and from all I could tell it was in the TV and not the T-mobile stream. Once connected it has been fine. I also get a bit frustrated with the defaulting to Xumo it has built in. If I ever decide to use Xumo maybe it will turn out to be a good thing. Last ... the talk function is not as usable as on my Insignia. I've pretty much given up on the spoken command button. Overall, really pleased with the quality and happy with the purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Unhappy Xumo owner
Verified Purchase:Yes
I can't ad my own apps that i enjoy. It is a challenging tv to figure out. Would have kept my old element over this one.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com