Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: JK64
from New Milford, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the picture quality, and the price was amazing. The 1 thing that I don't like, and is driving me crazy, is the remote does not have a "last" button. I'm back to using my cable remote control most the time. And I probably would not do the roller ball remote again - it's very touchy - moves when you're trying to click it and you end up clicking something you didn't want.
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just bought it and it is marvelous. Easy set up instructions
Written by a customer while visiting lg.com
Posted by: Bev99
from Watertown, CT
Verified Purchase:Yes
The LG 65UR8000AUA has a breathtaking 4K Ultra HD display that brings every scene to life. The audio experience is impressive with the ability to change the different types of listening. This helped Papa, who has difficulty hearing enjoy. We just bought this 1 month ago and love it. Our daughter also bought the 55in
Written by a customer while visiting lg.com
Posted by: Jim L Q
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had our LG several months now and are still so happy with the clarity of the picture. Also, we appreciate the technical online help we received.
Written by a customer while visiting lg.com
Posted by: NeilInArizona
Verified Purchase:Yes
The picture is perfect. It's so nice to have that big 86inch screen. The remote can be used like a mouse and is perfect.
Written by a customer while visiting lg.com
Posted by: Tam my
from Nc
Verified Purchase:Yes
I brought my tv about 3 weeks ago and I absolutely love it. The color is very bright and crisp. It also so nice that there is a really this frame on it.
Written by a customer while visiting lg.com
Posted by: LoneWolfTravels
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this about 7 months ago. Nice TV. Hooked it up to a ROKU box and the internet for streaming content. The picture is great. The wand portion of the remote is sluggish and hard to pinpoint. Prefer just to step through the options. All in all, a well rounded TV and working as expected.
Written by a customer while visiting lg.com
Customer Rating
3
Alexa smart capabilities disappointing
on May 19, 2024
Posted by: Crag
[This review was collected as part of a promotion.] Very disappointed with Alexa smart capabilities. The only thing I can do with my Alexa echo is work the volume on my LG UR8000 50 inch TV. When I ask for any other applications such as turn TV on/off I get the response “LG TV does not support that”. I had my options down for choosing two brands of Smart TV, I think I’ve made the wrong choice. More than anything first thing in the morning I just wanted to say “ Alexa turn my TV on” and then last thing at night “Alexa turn my TV off”. I don’t think that was asking much. I have spent two days playing with getting Alexa to work for this TV registering re-registering unregistering, thin Q app, at one point Alexa app gave me an on/off capabilities within the app, once TV was turned off within the app it would not turn back on from within the app. And this only happened once when resetting and re-registering it. Also for some reason when it discovers the TV it shows two TVs within the app one said “TV” the others said “LG webOS 2023 TV”. Tried managing devices within the app to use with LG TV made no difference. guess I can look on the bright side, don’t have to pick up the remote to change volume, at least for now. most of the time TV shows as off-line or unavailable within the app. Not to mention I do not want to be going in the app that is the whole reason for voice recognition to the echo device.
Response from lg.comBy LG, June 8, 2024
Hi, There! We're sorry to hear about the challenges you've faced with the Alexa smart capabilities on your 50UR8000AUA TV. Your feedback is important to us as we continually strive to improve our products and services. We want to ensure that you can fully enjoy the convenience of your smart TV experience. While we regret any inconvenience this may have caused, we'd like to assist you further in resolving these issues. Please feel free to reach out to our support team via our social media channels @LGUSSupport for personalized assistance. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns. ^James.
Written by a customer while visiting lg.com