Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: BPez
from Seattle, WA
Verified Purchase:Yes
Bought this TV a few weeks ago. I enjoy the remote and ease of navigation. The software is responsive.
Response from lg.comBy Christian Jimenez, LG Social Media, June 19, 2023
Hi, thanks for providing your feedback for your LG 65 Inch Class UR8000 series LED 4K TV. We appreciate you highlighting the ease of using the navigation and the positive user experience for the remote! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. We hope you're looking forward to binge watching and movie nights! ^Chris
Written by a customer while visiting lg.com
Posted by: Saltravel
from Katy, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my huge screen. I can see everything perfectly! I have purchased many LG products and have loved every one of them. I will continue to purchase LG.
Written by a customer while visiting lg.com
Posted by: KHea
from New Haven, MI
Verified Purchase:Yes
We bought this TV 5 weeks ago. Picture is great as is sound. BUT, it’s defective! EVERY 2 minutes it goes Silent for 15 seconds, turns itself off, stays off for 20 seconds, then turns itself back on. Spent about an hour on the phone with Customer Support, where they Hoped they turned off ANY sleep timers. No improvement. Instead of just Exchanging it for a new one, I’m now Waiting for a company to come out to Service it - Which they WONT schedule until the parts they THINK are needed Arrives! Obviously, this TV is more Annoying to WATCH for my Homebound/Handicapped husband than just trying to get himself to ANY other room. WE’RE NOT HAPPY.
Response from lg.comBy Rita, Social/LG, July 26, 2023
Hello there! Thank you for sharing your concerns with us in regards to your LG 55-inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV! We apologize for any inconvenience caused by your attempt to receive satisfactory service not being met. We make sure to provide exceptional service to try and make life more convenient for you. If you would like to reach us by another channel, shoot us a private or direct message via Facebook or Twitter, using the handle @LGUSSupport. ~Rita
Written by a customer while visiting lg.com
Customer Rating
4
Don’t like the remote at all especially the wheel
on April 6, 2024
Posted by: Don2224
from Havana Florida
Verified Purchase:Yes
I’m excited about the AI Television but I really don’t understand The remote control, spastic, uncontrollable, zipping across the screen issues I’m having. There needs to be a way to control the speed of this wheel, and if there is one, I haven’t found it in the guidebook yet I’m still fumbling through that.
Written by a customer while visiting lg.com
Customer Rating
4
Great Birthday and Fathers day gift from my family
on June 12, 2023
Posted by: Dan McRae
from Rossville, TN 38066
Verified Purchase:Yes
[This review was collected as part of a promotion.] While I’m still learning exploring all of the meet features, I’m really impressed with the picture and sound quality.
Response from lg.comBy Tanisha, social/LG, June 20, 2023
First and foremost, We would like to thank you for taking the time to provide feedback on your experience with LG. We genuinely value every review, as it helps us identify areas for improvement and continually strive to provide exceptional service. Have a great day. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
3
Great Price. Still looking for best viewing settin
on June 27, 2023
Posted by: kpb28
from Georgia, USA
Verified Purchase:Yes
Now at the 6 week mark in my relationship with this 2023 LG50UR8000AUA. The picture is Excellent if you are sitting with a straight on viewing angle. If you deviate 20 degrees from this angle the colors are washed out to the point of making the set unwatchable. I continue to play with the settings to compensate for this issue, but I can "fix" this issue.
Response from lg.comBy Ian, LG Social Media, June 28, 2023
Hi! Thanks for your feedback on your new TV! Please be sure to give us a call at 800-243-0000 if optimizing your settings doesn't help with the video quality at various viewing angles; we'd love to help! ^Ian
Written by a customer while visiting lg.com
Posted by: Flyboy 777
from Bradento , FL. 34202
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome the clear crisp picture connection to surround sound and features are flawless. Plus the constant digital technology on the picture quality is mesmerizing . Ease of access and hook up plus the quality of the technology .
Written by a customer while visiting lg.com
Posted by: DebGus
from FL
Verified Purchase:Yes
We purchased this in October and LOVE the quality of color and easy accessibility. We are looking forward to all that is featured on this great television.
Written by a customer while visiting lg.com