Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: Joy457
from South Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am disappointed with the product & online help. The timers are turned off but tv continues to turn on by itself many times a day. Wish the Home Screen came open to live tv automatically. Remote is very sensitive
Response from lg.comBy LG, June 6, 2024
Hi Joy. Thank you for sharing your experience with us regarding your LG TV, model #55UR8000AUA. We understand your concerns about the timers not working as expected and the TV turning on by itself multiple times a day. We also appreciate your feedback regarding the Home Screen and remote sensitivity. We take your feedback seriously and want to make this right. Please send us a private message on social media using @LGUSSupport with your contact information, and we will be happy to accommodate you. ^Win
Written by a customer while visiting lg.com
Posted by: Rod7
Verified Purchase:Yes
Great TV but it's tough to figure out how to use it and get it to do everything it's capable of doing. I need a video that demonstrates how to make it work.
Written by a customer while visiting lg.com
Posted by: csr167
from Florida
Verified Purchase:Yes
I purchased this about three weeks ago and it is great value for the price!
Written by a customer while visiting lg.com
Posted by: JMac62
from NC
Verified Purchase:Yes
Great picture quality, nice functionality with home screen, easy setup.
Home app isn't so great, can't connect android phone.
Home app isn't so great, can't connect android phone.
Written by a customer while visiting lg.com
Posted by: REH 1
Verified Purchase:Yes
It''s nice but still needs a lot of tweeking to make it simpler to use.
Written by a customer while visiting lg.com
Posted by: Mark11889
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the picture quality. Easy to navigate as well.
Response from lg.comBy ^Rich, LG Digital Care Team, March 7, 2026
Hi Mark, thank you for sharing your experience with us. We’re glad to hear your LG 65" UR8000 Series 4K Smart TV, model 65UR8000AUA, is delivering awesome picture quality and that you’re finding the interface easy to navigate. That combination of clarity and simplicity makes a big difference in everyday use.
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you ever need assistance, feel free to reach out to us at lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Posted by: The Tv Sucks
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] It sucks. Something is wrong with it . It freezes up turns off and back at will!!
Response from lg.comBy LG, June 7, 2024
Hi there. Thank you for taking the time to share your experience with the LG TV (86UR8000AUA) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie
Written by a customer while visiting lg.com
Posted by: abcdz
from Washougal WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this TV! Easy to use. Great colors, attractive design.
Written by a customer while visiting lg.com