Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: Mbevans
Verified Purchase:Yes
TV didn't work. Have to return to place where purchasef
Response from lg.comBy true, LG Digital Care Team, April 15, 2024
Hey there. We love our LG TV and wish we could have the opportunity to have you love it, too. While we wish we could have resolved your matter immediately, We would like to express our gratitude for your business and let you know that we genuinely appreciate it. If you have any questions, please feel free to private message us on social media. We're just a DM away.
Written by a customer while visiting lg.com
Customer Rating
1
Lines on screen
on October 22, 2024
Posted by: Tv room tv
from Las Vegas, NV
The mounted tv stopped working (lines on the screen)
Response from lg.comBy true, LG Digital Care Team, October 23, 2024
Hi there! Your LG TV is the center of movie nights, show binges, and everything you love most for your home entertainment. Luckily, we have the perfect troubleshooting for your TV display on our site here: http://spr.ly/6428qILxE. You can also connect with our amazing team on social media @LGUSSupport. We'd love to chat and make sure you have the best experience possible! *Chey
Written by a customer while visiting lg.com
Posted by: KeithSz
from Central Florida
Verified Purchase:Yes
It's been a few weeks now and I'm still amazed at the brightness (still using the default level), brilliant colors, and blacks of this TV. I run it through my AVR receiver and speakers so I can't comment on the TV's sound. One tip... If you're using input devices such a a Roku, be sure to use the latest HDMI cakes to get the benefit of UHD and 4K upscaling.
Response from lg.comBy Rita, Social/LG, June 22, 2023
Hello! We are so delighted to see your are having a 5-star experience with your new LG LED 4K UHD Smart webOS TV! We hate to be bias, but it's probably the best in its class! We appreciate you sharing the outstanding features it possesses, as it will help us to keep enhancing our products! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita
Written by a customer while visiting lg.com
Posted by: Juanm101
from Arecibo, PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] About 2 1/2 month's ago I bought this LG UHD TV for my master room, but
I'm so excited because of the image quality, brilliant and vivid colors and great features.
I'm so excited because of the image quality, brilliant and vivid colors and great features.
Written by a customer while visiting lg.com
Posted by: Corgimomma
from Summerville. SC
Verified Purchase:Yes
I have had it for 3 weeks. The picture quality is not as good as I was expecting. Does not offer a Facebook app. Sometimes it is very slow following the remotes command.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 3, 2023
Hey there, let's ensure you are getting the most out of your LG LED TV. Try this troubleshooting page for your picture quality! http://spr.ly/6424uWoBk ~Tegan
Written by a customer while visiting lg.com
Posted by: Doug1957
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this TV for about a month. I love the picture! But, the owners manual is very hard to understand. I am sure that I am missing out of some of the television’s features.
Written by a customer while visiting lg.com
Posted by: eddys
Verified Purchase:Yes
the HD aspect of it makes it difficult to watch. I like the size and the color quality though
Response from lg.comBy LG, October 28, 2025
Hi, Eddy.Thank you for sharing your experience with your LG TV. It’s great to hear the size and color quality are working well for you. Your feedback about the HD aspect affecting viewing comfort is helpful and may relate to picture settings or resolution compatibility. For reference, you can explore LG TV support and picture adjustment tips here: https://www.lg.com/us/support/products/tvs. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this HD viewing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: SeaBee128
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this just before Black Friday, it has a good picture and some nice features , but the curser app is very annoying most of the time and needs a button to disable it when not using. Also am unable to to load some certain applications as they are not listed. it has very good sound and am thinking of not installing my sound bar.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 8, 2024
Hi there. We appreciate you taking the time to post your review and highlighting ways that we can improve the customer experience with this model TV. Should you be inclined to, feel free to provide us with more details here: http://spr.ly/6425Rmozf. We'd appreciate the submission as we rely on customer input to help us identify areas we can make improvements to! ^Chris
Written by a customer while visiting lg.com