Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: HJK the 1st
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month ago and it has not worked well. It does not load the apps as well as a Roku on my prior TV.
Response from lg.comBy LG, June 6, 2024
Hi there. Thank you for sharing your experience with your LG TV model 55UR8000AUA. We understand your frustration with the apps not loading as well as they did on your previous TV. Your feedback is important to us, and we’d like to assist you further to improve your experience. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to help troubleshoot the app loading issues. We appreciate your patience and are here to support you. -MC
Written by a customer while visiting lg.com
Posted by: ASaavedra
from Merrillville, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great image quality! Would definitely recommend for price.
Written by a customer while visiting lg.com
Posted by: Lucky parents
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our children bought us this TV as our old 55" TV color was fading. We're thrilled! The picture is exceptional. I don't know which we're happier with, our children or the new TV! We watched golf the 1st weekend and were amazed how vivid the golf course looked, almost like we were there.
Written by a customer while visiting lg.com
Posted by: youngmichael
from Camano Island, WA
Verified Purchase:Yes
I am very happy with this pirchase! The ease of use and remote are great features for me, and the colors are dry sharp and crisp.
Written by a customer while visiting lg.com
Posted by: Terri13
Verified Purchase:Yes
Picture is blurry at times. Unable to adjust making viewing not good. Disappointed as TV purchased one month ago.
Response from lg.comBy LG Customer Experience team, Customer Care, February 20, 2024
Hello, we appreciate your review regarding this television. We aim to guarantee you a satisfactory experience using your TV! Kindly refer to the provided link for troubleshooting steps: http://spr.ly/6426nniK8. If these steps do not resolve the issue, please reach out to us via a private message on social media @LGUSSupport, including your contact information, model, and serial number. ^Anthony
Written by a customer while visiting lg.com
Posted by: awd75
from Palm Springs
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought t his a month ago and happy I did. Excellent
Written by a customer while visiting lg.com
Posted by: Vaseline583
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] It would of been better if the remote control was a lighter color so you can see the control for your volume and to change the channel on the remote. Is to much a dark color.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, February 19, 2024
Hiya! We appreciate your review highlighting ways we can make your experience with your TV even better! Feel free to provide us with more details here: http://spr.ly/6422nPK0Y. We'd be happy to take your input into account when creating future-generation models! ^Chris
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] This tv was purchased 3 weeks ago. Very happy so far. Easy to set up with a great picture.
Written by a customer while visiting lg.com