Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4 out of 5
4.4
(880 Reviews)
Open Ratings Snapshot
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Best Buy Privacy Policy
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Customer Rating
4 out of 5
4
Good picture
on April 2, 2024
Posted by: Cubanor
from Fort Myers, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Price and quality make this purchase worth while!!! I would have awarded 5 stars, but the remote is clumsy to operate.
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good size, good viewing, but the lag...
on April 10, 2024
Posted by: AnnoyedByLag
from Edwards, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good smart TV with plenty of setting options. Only downside is the lag it takes a couple of seconds after you press any remote buttons or choose any options on the TV. It's annoying enough to not give this 5 stars. Considering replacing a different TV in another room, but will not opt for this model. Wondering if all LGs have this issue.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on May 19, 2024
Posted by: IRS43
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a few weeks ago. I am 81 years old and It is taking me awhile to get used to and to learn the features. So far I am liking it.
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
LG does back their products!!!
on May 23, 2024
Posted by: Tom2356
Verified Purchase:Yes
LG doesn’t back their products!!! I’ve never had a worse experience with any electronics product!!
Response from lg.comBy LGJune 6, 2024
Hi, there, Thank you for taking time to share your experience with the LG TV (50UR8000AUA) model. We're sorry to hear that you've had to go through with this. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
WORST TV EVER!
on June 2, 2024
Posted by: 75inchlg
Worst tv ever, bought 8 months ago and the screen fell of in the middle of the night. Now LG IS GIVING ME THE RUN AROUND ABOUT NOT GIVING ME A REFUND!!!! It's been over 2 weeks and no service expert has been scheduled. 0 Stars!!!!
Response from lg.comBy Tony211LG SocialJune 3, 2024
Hi there! We want to ensure that you get the proper assistance to fix your TV, and we'd be more than happy to look into this. Please send us a private message on social media @LGUSSupport with your contact details when you can. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
75 in TV
on June 20, 2024
Posted by: Anonymous
from New Mexico
It seems a pixel blew out can not get any resolution on either getting it fixed or replaced and not even 6 months old
Response from lg.comBy LGJune 24, 2024
Hello there. Thank you for sharing your experience with us regarding the LG TV 75UR8000AUA. We understand your concern about the blown pixel issue, especially since the TV is less than 6 months old. Your feedback is important to us, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to look into this matter and provide you with the necessary support. We appreciate your patience as we work to resolve this for you. ^Sam
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great picture on my LG 86" TV
on July 30, 2024
Posted by: GLW 2024
from Oregon
Bought this to mount on my fireplace in a living space to watch movies and sports with family.
Response from lg.comBy LGApril 16, 2026
Hi, there. Thanks for sharing your experience. It’s great to hear how well your LG TV (86UR8000AUA) fits into your living space. Mounting it above the fireplace for movie nights and sports with family sounds like an incredible setup. With that huge 86‑inch screen and 4K clarity, it really brings everyone together for a theater‑like experience right at home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Art Gallery mode in LG 65UR8000AUA
on February 13, 2025
Posted by: GeneH
We have had the LG 65UR8000AUA for a number of years and are very happy with it. We are looking to get a new TV and are looking at the LG OLED65C4. We like the art gallery mode and was wondering if this mode is also available on our current LG 65UR8000AUA model.
Response from lg.comBy LG Digital Care TeamFebruary 14, 2025
Hey Gene. It’s great to hear that you’ve been loving your LG 65UR8000AUA! The LG OLED65C4 is an excellent choice for your next upgrade—especially with its stunning self-lit OLED picture quality and Art Gallery Mode, which transforms your screen into a beautiful display of artwork when not in use. Your current LG TV is a fantastic 4K UHD LED TV, but it does not feature the same Art Gallery Mode found in LG’s OLED models. If you’re looking for the ultimate combination of performance and design, the OLED65C4 is definitely a fantastic upgrade. Check it out here: https://shorturl.at/4jUc1. You can even connect with one of our live agents to get an exclusive deal just for you! Let us know if you have any other questions—we’re here to help! #LifesGood 🎨✨^David
Written by a customer while visiting lg.com
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