Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: Buckeyenation
from San Diego,Ca
Verified Purchase:Yes
Very satisfied so far. Had wi fi issues with last LG.
Written by a customer while visiting lg.com
Posted by: LG 86 4k LED TV
from Orlando, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this about 2 weeks now, not living the menu and layout of home screen. Mouse function is totally uncessary and no option to turn off.
Response from lg.comBy ^Rich, LG Digital Care Team, October 24, 2025
Hi there, thanks for sharing your thoughts on the 86UR8000AUA — we know how important it is for your TV’s interface to feel intuitive and enjoyable.
This model runs on LG’s webOS platform, which offers a customizable home screen and pointer-style navigation with the Magic Remote. If the mouse-like pointer feels unnecessary, here are a few tips to help adjust your experience:
⦁ Switch to button navigation: Simply use the arrow keys on your remote instead of moving the pointer.
⦁ Disable pointer activation: Avoid shaking or moving the remote quickly, which triggers the pointer.
⦁ Customize your home screen: Rearrange or remove apps by pressing and holding the OK button on any app icon.
⦁ Use the Quick Settings menu: Press the gear icon on your remote for faster access to key settings without navigating the full menu.
You can find more tips for navigating webOS here: https://www.lg.com/us/support/help-library/lg-tv-home-screen-overview--20153135622328
For any further assistance, feel free to DM us at @LGUSSupport. ^Rich
This model runs on LG’s webOS platform, which offers a customizable home screen and pointer-style navigation with the Magic Remote. If the mouse-like pointer feels unnecessary, here are a few tips to help adjust your experience:
⦁ Switch to button navigation: Simply use the arrow keys on your remote instead of moving the pointer.
⦁ Disable pointer activation: Avoid shaking or moving the remote quickly, which triggers the pointer.
⦁ Customize your home screen: Rearrange or remove apps by pressing and holding the OK button on any app icon.
⦁ Use the Quick Settings menu: Press the gear icon on your remote for faster access to key settings without navigating the full menu.
You can find more tips for navigating webOS here: https://www.lg.com/us/support/help-library/lg-tv-home-screen-overview--20153135622328
For any further assistance, feel free to DM us at @LGUSSupport. ^Rich
Written by a customer while visiting lg.com
Posted by: pball4ever
Verified Purchase:Yes
Picture quality is very, very good. It is a little difficult to manuever around. A little user unfriendly. Overall though, we still like the TV and wouldl buy it again.
Written by a customer while visiting lg.com
Posted by: Sriten
from Charlotte, NC
Verified Purchase:Yes
I have had this tv for 2 weeks & I am very happy with it. The more I learn how to use the features the more I love it.
I know there are higher level tv’s than this but for the price I paid it can’t be beat.
I know there are higher level tv’s than this but for the price I paid it can’t be beat.
Written by a customer while visiting lg.com
Posted by: Bobby 65
Verified Purchase:Yes
[This review was collected as part of a promotion.] Greatest TV. I have ever owned.
Smart TV & Smart Remote. Operates all of my screens like security systems.
Smart TV & Smart Remote. Operates all of my screens like security systems.
Written by a customer while visiting lg.com
Posted by: Happy TV Guy
from Tampa, Fl
Verified Purchase:Yes
I purchased this LG 65 in. TV in order to replace an older LG 55 in. I own which was NOT a smart TV. I called it a dumb TV due to the lack of Web OS. It too worked very well. So far the 65 in. LG 65UR80 has not disappointed. It boots up fairly quickly and I have more Apps than I will ever need. The variety of channels is incredible. The sound is much better than the old one. I may not even need a sound bar but I like the Bass I get during movies or music playing. I switches quickly between medias and the picture quality is outrageous! Keep it up LG!!!
Written by a customer while visiting lg.com
Posted by: chb65
from Bend, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] bought this a little over a month ago… not impressed with the picture quality
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 2, 2024
We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Tanisha
Written by a customer while visiting lg.com
Posted by: Vlpellow
Verified Purchase:Yes
Love it!! Still trying to figure out how to only use one remote. I have 2/3 of it working with the LG remote but I can’t get the channel change to work yet so still have to use my Xfinity remote with it
Written by a customer while visiting lg.com