Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: 22self
from Sedalia Mo.
Verified Purchase:Yes
I bought this tv about month ago I like it but the missing parts that I need
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 28, 2023
Hi there. We appreciate taking the time to post your review and making us aware you're in need of our support. We'd be more than happy to help! So that we can help get you just the right parts, please reach out to us on social media. Our handle for X and Facebook is @LGUSSupport. Please include your phone number and TV information (model and serial numbers) in a private message to us. We look forward to hearing from you! ^Chris
Written by a customer while visiting lg.com
Posted by: The First HandyJeff
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice picture, horrible remote control not much else to say!!!!
Response from lg.comBy LG Customer Experience team, Customer Care, December 27, 2023
Hi Jeff. Thank you for your review. We are happy with your TV picutre too. They look great! On the bright side... when it comes to remotes you are able to special order different ones. This way you have both your awesome TV and a very awesome looking remote control. Give this one a look! http://spr.ly/6425RblSX. - T
Written by a customer while visiting lg.com
Posted by: rbrenth
from Bountiful, Utah
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this TV for our Christmas present to ourselves. While it was fairly easy to assemble and set up, I did find that the TV was fairly complicated to use, with a lot of functions that I still do not use or understand. I also found that it didn't have the accessory connections that I needed for our VHS tape playor or DVD player, so cannot use them now at all. I also cannot set up our sound system that we had from our previous TV since there is no sound output and the LG sound system costs more than the TV did, so that's out of our range.
We are still working on understanding how to use the TV and it's many function and station apps. With all of the setups and user guide information on the TV and not a booklet, and us being an older generation, we are struggling to use many of the functions, and even setups. We still have to use 2 remotes, since we have Dish Satellite system, which will shut down after a couple of hours of inactivity, and it will not start up without using the remote for Dish. It's also harder to change channels, look at the guide, etc., for Dish using the LG remote. So that being said, it's not all that we hoped that it would be.
The picture quality and overall TV system is quite nice compared to our older TV, but not having our sound bar for a quality sound, not having hookups for our DVD and VHS systems, it is not as useful as our older TV.
We still really like the TV itself and the quality though. The price was decent as well. Only time will tell if we will purchase another LG after this one.
We are still working on understanding how to use the TV and it's many function and station apps. With all of the setups and user guide information on the TV and not a booklet, and us being an older generation, we are struggling to use many of the functions, and even setups. We still have to use 2 remotes, since we have Dish Satellite system, which will shut down after a couple of hours of inactivity, and it will not start up without using the remote for Dish. It's also harder to change channels, look at the guide, etc., for Dish using the LG remote. So that being said, it's not all that we hoped that it would be.
The picture quality and overall TV system is quite nice compared to our older TV, but not having our sound bar for a quality sound, not having hookups for our DVD and VHS systems, it is not as useful as our older TV.
We still really like the TV itself and the quality though. The price was decent as well. Only time will tell if we will purchase another LG after this one.
Written by a customer while visiting lg.com
Posted by: TH82
from Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this n the setup for a 70+ household was reasonable.
Cable n streaming working fine n having another Lg tv helped.
Cable n streaming working fine n having another Lg tv helped.
Written by a customer while visiting lg.com
Posted by: scottinwbl
Verified Purchase:Yes
beautiful TV. but the menu is confusing. Gorgeous picture is weel worth the price.
Written by a customer while visiting lg.com
Customer Rating
5
The color is amazing, the sound is incredible
on December 23, 2023
Posted by: kbur74
from Florida
Verified Purchase:Yes
We have had the TV for a couple of weeks, we love it
Written by a customer while visiting lg.com
Posted by: Bless5190
from Connecticut, ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect picture quality with a lot of tv channels
Written by a customer while visiting lg.com
Posted by: PaulT87
from Montana, USA
Verified Purchase:Yes
It took several phone calls, including a two hour long session with a tech in the Philippines to get the TV to work.
The remote cursor is extremely annoying and difficult to control. Once a program starts don’t touch it! You will lose your place and have to start all over. The picture is good though and it seems to connect to the internet okay.
The remote cursor is extremely annoying and difficult to control. Once a program starts don’t touch it! You will lose your place and have to start all over. The picture is good though and it seems to connect to the internet okay.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 29, 2023
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. ~Tanisha
Written by a customer while visiting lg.com