Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: CW24
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The color washes out bad around the edge of the screen. I would not purchase for my main TV.
Response from lg.comBy LG Customer Experience team, Customer Care, December 22, 2023
Hey there. Thank you for taking the time to leave us a review on your TV. It must look not so great to have the quality of the picture look like that, and we assure you that we want to look into this. If you would like, please send us a private message on Facebook or X using @LGUSSupport, or you can live chat with us here: http://spr.ly/6427RXQb3 .... ^Anthony
Written by a customer while visiting lg.com
Posted by: Anki123
from Jersey City, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Returned the TV, wifi issues. It keeps disconnecting from wifi.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 22, 2023
Hi there. We understand your experience with your LED TV fell far short of your expectations. Please feel free to provide us with more details about your experience here: http://spr.ly/6422RXdGr. As a continuously innovating company, we'd appreciate the submission as we rely on customer input to help us improve our customer satisfaction ratings. ^Chris
Written by a customer while visiting lg.com
Posted by: Sandyt0851
Verified Purchase:Yes
I bought this TV recently and just love it. The picture is so clear and the sound is great.
Written by a customer while visiting lg.com
Posted by: kbc6313
Verified Purchase:Yes
Had this for a few weeks now and really liking it. I am still learning the remote as it has so many options, but not really intuitive.
Written by a customer while visiting lg.com
Posted by: LarryL59
from arizona
Verified Purchase:Yes
Picture and sound are good. Connected easily with my LG soundbar. Set up was easy. Navigation between cable and streaming services is simple and intuitive. Only issue I have noticed is slow to start up and connect with my cable box. Slower than I am used to when navigating like pulling up channel line up. Love the magic remote.
Written by a customer while visiting lg.com
Posted by: DAR78
from Wyoming
Verified Purchase:Yes
Love this TV. Gorgeous picture and clarity. Over all thrilled with it
Written by a customer while visiting lg.com
Posted by: BJ123
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our new 55” LG Smart TV is great. The size is perfect for our living room, so much better than our old 32”. The sound is great and it has been easy to learn how to use it.
Written by a customer while visiting lg.com
Posted by: Darhmock
Verified Purchase:Yes
I purchased this television a few weeks ago and am not at all happy with its performance. The screen image is below average at best and the sound quality is actually terrible. There are far too many options for tuning the picture as I've spent many hours trying to adjust the thing. I would not purchase another LG television.
Response from lg.comBy LG, October 27, 2025
Hello, Darhmock. Thank you for sharing your experience with your LG TV. Your feedback about the screen image quality, sound performance, and picture adjustment options is appreciated and helps us understand how the TV is performing in your setup. For guidance on optimizing picture and audio settings, you can visit our support page here: https://www.lg.com/us/support/help-library/lg-tv-picture-and-sound-settings-guide-CT10000018-20150737965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this image and sound issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com