Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: DPaxton
from Harlingen, TX
Verified Purchase:Yes
My mom loves this TV. She is on hospice, and her hearing and sight are going, so she loves that she can see the screen. The TV volumes also goes up loud enough for to hear the TV.
Written by a customer while visiting lg.com
Posted by: Mr Eddie M
from Prairie Grove AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Tv is amazing and all of the extras are GREAT!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting lg.com
Posted by: Chippers
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 12/29/23
. To be honest if I would have kept the box I would have returned it. When people move fast ( hands arms head etc) it’s like seeing tracers.
. To be honest if I would have kept the box I would have returned it. When people move fast ( hands arms head etc) it’s like seeing tracers.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 18, 2024
Hey there! We can help get those pesky tracers out of the way; check out this troubleshooting link: http://spr.ly/6422rYfQQ. Let us know if this helps by private messaging us on social media @LGUSSupport. We're always here to help. ^Gaby
Written by a customer while visiting lg.com
Posted by: Jo3e
Verified Purchase:Yes
Picture and sound are nice but no matter what I try (following tech service advice) I can not sign on my new tv because it says that it's registered in a non-us country, which it's not!
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 19, 2024
Hi there, thank you for reaching out to us. We'll need to go over a few things with you. Have you downloaded the LG ThinQ App? If you have not please do so. On the other hand, if you have already you need to log out of your current ThinQ app account. 2. After logging out, set your language and region as below on the login page. “Region/Language ”(e.g. USA/English) and language from the list of the selected region and language settings. Go to the settings menu>all settings>general then select locations>ok then change the country to US. The LG TV will restart, and then you should have full access. Here is a quick tutorial for reference: http://spr.ly/6429rQBox. ~Tanisha
Written by a customer while visiting lg.com
Posted by: M Lee
Verified Purchase:Yes
Good quality picture but WebOs is horrible. It is extremely slow and doesn't have a lot of the current apps. Also the remote has a built in pointer that is cumbersome and useless and from what I can tell cannot be turned off.
Response from lg.comBy LG, June 11, 2024
Hi there! Thank you for sharing your experience with the 65UR8000AUA TV. We see you like the picture quality but are unhappy with the innovative WebOS platform and app choices. Your feedback about the slow interface and limited apps is essential. You also mentioned that the Magic Remote's pointer is difficult to use and cannot be turned off. Although the TV has good picture quality, the intelligent platform needs improvement. Please message us privately on social media @LGUSSupport with details of your issues. Our team will try to fix the problems with software updates or other solutions. Thank you for your feedback and patience as we improve our smart TV experience. For troubleshooting tips, visit this link: https://www.lg.com/us/support/product/lg-65UR8000AUA.AUS.^Con
Written by a customer while visiting lg.com
Posted by: Normando
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with the second TV, had to return the first one with a defective screen. So far so good
Written by a customer while visiting lg.com
Posted by: DD13
from Saginaw,MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my tv for the college bowl games and the picture is amazing.
Written by a customer while visiting lg.com
Customer Rating
5
Can't afford an OLED-buy this affordable TV.
on February 2, 2024
Posted by: John93065
from Simi Valley, CA
Verified Purchase:Yes
If you can't afford an OLED TV, this is an excellent affordable choice. It has a excellent picture.
Written by a customer while visiting lg.com