Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Customer Rating
5
on October 22, 2023
Posted by: Elibi55
[This review was collected as part of a promotion.] Excellente TV for movies, videos and night entertainment!
Written by a customer while visiting lg.com
Posted by: scoopj
from Ridge Manor Florida
Verified Purchase:Yes
I bought this TV to fill a bigger wall space and I love it!! Absolutely beautiful picture quality! LG is the best!
Written by a customer while visiting lg.com
Posted by: GeriBo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV several weeks ago and I LOVE it! It's BIG, has great color, sound and many other capabilities. Like Apps, simple updates, easy connection to external devices and more. I am a happy customer!
Written by a customer while visiting lg.com
Posted by: Dons debacle
from Marysvale UT
Verified Purchase:Yes
So unhappy with the remote and ability to return to what I was watching. Terrible and wished I had never bought it
Response from lg.comBy LG Customer Experience team, Customer Care, December 4, 2023
Hi there. Thank you for taking the time in leaving us a review on your LG 43 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future products. If there's anything we can do to serve you further, let us know. You may send us a private message on social media @LGUSSupport or call our customer service at (800) 243-0000, and it would be our pleasure to assist you. -Anthony
Written by a customer while visiting lg.com
Posted by: Rochusa
from Lake Worth FL
Verified Purchase:Yes
I bought this product 2 months ago and I am a little bit disappointed. The share screen process with an iPhone 12 is a nightmare and complicated with or without the LG apps. Competitor products are better for this case. Also switching from LG overall screen to HDMI is not intuitive. Overall, I lose a bit some life time pleasure.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 7, 2023
Hi there. We appreciate your review and making us aware of the improvements we can make to this model TV. Should you be inclined to, feel free to let us know more here: http://spr.ly/6429RK30B. We'd appreciate your submission as we'd use your input to help you get the best possible TV entertainment experience. ^Chris
Written by a customer while visiting lg.com
Posted by: philbert78
Verified Purchase:Yes
Beautiful picture and sound. This 86 inch tv had a great price.
Written by a customer while visiting lg.com
Posted by: Mike farmer
Verified Purchase:Yes
Am still having problems. Tech help is hard to get. Have spent hours on hold
For a working person hours for tech help are bad at best
For a working person hours for tech help are bad at best
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 13, 2023
Hey Mike. We understand how long phone wait times can feel. Please reach out to us on social media so that we can address your issue! Please send us a PM at the handle @LGUSSupport so that we can offer our assistance. So that we can be ready to assist, include your phone number and TV information (model and serial numbers) in your private message to us. We're ready to assist and look forward to hearing from you! ^Chris
Written by a customer while visiting lg.com
Posted by: green409
from Colorado
Verified Purchase:Yes
Tech has been out to fix and it still wont work. Needs another part. Going on 3 weeks no TV watching. TV only 4 months old.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, December 13, 2023
Hi there. We understand your TV plays an important role in your wind-down routine. So that we can help get your TV back in working condition within a reasonable time frame, please reach out to us! Our handle on Facebook and Twitter is @LGUSSupport. Please send us a private message with your phone number and TV info. (model and serial numbers). We're ready to assist and look forward to hearing from you! ^Chris
Written by a customer while visiting lg.com