[This review was collected as part of a promotion.] I’ve had LG TVs throughout the years as well as other brands. LG operating system has always been my favorite and throughout the years it has only gotten better. It gets more streamlined and simpler to use, expanding app selection, and the interconnectivity with other LG products makes it so amazing. The picture quality improves each time as well. The dimensions of the TV, especially how thin and flat they are make them easy to place and make it a breeze to use a wall mount with.
[This review was collected as part of a promotion.] Still getting used to all the new features but loving it! Web based operating system is great!
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for your review of the LG LG 43 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. We're glad to hear that you are enjoying the new features of the TV and find the web-based operating system to be great. It's always exciting to explore and get used to the capabilities of a new device. We appreciate your feedback and are delighted that you are satisfied with your purchase. If you have any further questions or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.
Outstanding picture! Numerous individual settings for personal taste adjustment. Took off one star for tin/hollow sound. We have this in a room with a high ceiling and porcelain tile flooring. I’m not sure if any stock sound would be better. So, if your room conditions are the same as above I would plan on picking up a sound bar.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for your review of the LG 86UR8000AUA. We're thrilled to hear that you find the picture quality outstanding and appreciate the numerous individual settings for personal taste adjustment. We apologize for any inconvenience caused by the tin/hollow sound you experienced. The sound quality of a TV can be influenced by various factors, including the room conditions and the TV's built-in speakers. Given that you have a room with a high ceiling and porcelain tile flooring, it's understandable that you may prefer to enhance the audio experience with a sound bar. If you need further assistance or recommendations, please don't hesitate to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.
Purchased this TV a month ago and we are very happy with it.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for sharing your positive experience with your recent LG TV purchase! We're thrilled to hear that you are very happy with it and that the bright screen, easy setup, and excellent features have met your expectations.
At LG, we aim to provide technology that enhances your entertainment experience, and it's fantastic to know that we've succeeded in your case.
Thank you for choosing LG, and here's to many more enjoyable hours of entertainment with your LG TV!