Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4 out of 5
4.4
(880 Reviews)
Open Ratings Snapshot
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Best Buy Privacy Policy
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Customer Rating
5 out of 5
5
Great features
on October 5, 2023
Posted by: Waldingfam
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV a few weeks ago and I love the picture quality
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Poor quality
on October 5, 2023
Posted by: Cguyotm
from VReno, NV
Verified Purchase:Yes
Two LG TVs. One two years old, one two months old both trouble.
Response from lg.comBy RitaLG US SupportOctober 6, 2023
We appreciate your review of the LG 43" LED Smart webOS TV! It's unfortunate to hear that you are experiencing problems within a short amount of time. Our team is committed to ensuring your satisfaction, and we want to help you resolve this issue as quickly as possible. To do so, we recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport and providing them with the model and serial numbers of your TV. We are always here to offer assistance and support. Best regards, Rita.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Wonderful LG TV
on October 6, 2023
Posted by: Jimbob35
from Statesville,NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this TV for a month. We are enjoying it. The first LG product that we have bought! It will not be our last!
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Excellent picture
on October 6, 2023
Posted by: dancing bear 74
from white pigeon michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] For some of us Gen X clients it takes some time to learn how to use this instrument to their advantage.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great price for the great features
on October 6, 2023
Posted by: Nurselola
from Mt Pleasant,SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sorry we didn’t buy it sooner. The picture is so clear.
There are so many features and things that it can do. We are still learning how to use them.
Can’t believe the great price we paid!
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Still learning how to use the remote
on October 7, 2023
Posted by: William the Great
Verified Purchase:Yes
[This review was collected as part of a promotion.] Still trying to figure out the remote, but great picture.
Response from lg.comBy LG Customer Experience teamLG Digital Care TeamOctober 27, 2023
Hey William! We're so glad to hear you're enjoying the Class UR8000. Here's a quick walk through on navigating the remote: http://spr.ly/6425u9kTB. ^Gaby
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Great for Price but picture is dim
on October 7, 2023
Posted by: LG 86 INCH UR8000
Verified Purchase:Yes
Great tv for the price. The main complaint I have is that I turned it as bright as possible, and it still is way to dim when the show is a nighttime scene. Most other tv's I have can see night scenes well, but this TV makes it hard to tell what is happening.
Response from lg.comBy LG Customer Experience teamLG Digital Care TeamNovember 6, 2023
Hey there, we are glad to hear you got the bang for your buck! When it comes to the picture quality for night scenes, we don't recommend turning your brightness all the way up, as this will make the contrast more difficult to see. We suggest turning off any overhead lights and potentially getting a backlight to help the eyes adjust to darker scenes. You may also want to look into your owner's manual and adjust the display mode. We hope this helps! http://spr.ly/6420uqJ8j ~Tegan
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
on October 8, 2023
Posted by: Cathyn
from Indiana
Verified Purchase:Yes
I have had for a couple weeks. Don’t like the toggle wheel on the remote or the fact that it never starts on tv mode, you always have to scroll to choose.
Response from lg.comBy LGNovember 4, 2025
Hello, Cathyn. Thank you for sharing your experience with your LG TV. Your feedback about the toggle wheel on the remote and the startup behavior not defaulting to TV mode is important—especially when quick access and intuitive navigation are key to a smooth viewing experience. For reference, you can explore LG Magic Remote setup and input management tips here: https://www.lg.com/us/support/help-library/lg-magic-remote-guide-and-troubleshooting-CT10000018-20150777965681. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote control and input selection issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
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