[This review was collected as part of a promotion.] Over the years of purchasing many TV’s, I have tried various different brands. Several years ago, after witnessing an awesome picture at a local sports bar TV, I discovered it was an LG. My last 3 TV purchases have been LG and my most recent 75 inch UR8000 is the best yet. Awesome color, easy internet connectivity, and easy to use options are all sincerely appreciated. The cost for the value received is exceptional. I trust LG and now look for this brand when I need to replace other household items, like the new washer I recently bought.
Great picture quality, other features need improve
on September 27, 2023
Posted by: babzoid
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is great and the home screen is easy to navigate. I'm disappointed in the voice commands which do not seem to recognize the apps when I try to navigate to them verbally. Another major flaw is the remote control which neglected to paint the volume and channel change keys in white so it's nearly impossible to use the remote control in a darkened room.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 3, 2023
Thank you so much for bringing this issue to our attention. We completely understand how frustrating it can be when things aren't working as they should. Please know that we take all problems very seriously, and we are committed to resolving them for you as quickly as possible. If you ever need assistance, please don't hesitate to direct message us on Facebook or Twitter using the handle @LGUSSupport. It would be a pleasure to help you in any way we can. To expedite the process, please include the model and serial numbers of your television when you message us. Thank you for taking the time to reach out! ~Rita