Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: Anonymous
from Cloumbus Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife wanted a big screen tv. So finally we got one now she wants to get a bigger for the living room
Written by a customer while visiting lg.com
Posted by: Local Townie
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great unit. Has a really crisp picture bright and the colors are very vibrant. The app bar is a nice featurefor any app you might subscribe to. The remote took a bit of playing around to figure but I am getting the hang of it now. replaced an older 43 inch tv and was well worth the investment. If you have a small living room it's the perfect size at 50 inches. I would recommend this tv to anyone who is thinking about upgrading.
Written by a customer while visiting lg.com
Posted by: BOB HOWATT
from Milltown NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought TV about 3 weeks Im 75 years old and found it very difficult to try and read the instructions. Should have a instruction manual in larger print and plain language. Can only watch channels until I get a manual I can understand "Very disappointed "
Response from lg.comBy LG Customer Experience team, Customer Care, September 28, 2023
We are saddened to hear that your LG Smart TV fell short of your expectations. We value your input; it does not go unnoticed. Also, we would love to invite you to share these thoughts on our LG feedback page, http://spr.ly/6422uGxzC, so that our product development and customer service teams can make vast improvements for the future. ~Rita
Written by a customer while visiting lg.com
Posted by: jmdsr99
Verified Purchase:Yes
Bought this two weeks ago I love everything about this tv. Beautiful picture, easy to us remote.Love the tv.
Written by a customer while visiting lg.com
Posted by: NCG45
Verified Purchase:Yes
I bought this TV 2 weeks ago & so far it’s performing well. The labels at the back are not visible ie power supply outlet & Vesa screws that it took me a few mins to find them. Also the documentation of the remote & assembly guide was poor & hard to follow. There was no user manual on the & hard to find on the LG website. I also find it hard to navigate it.
Written by a customer while visiting lg.com
Posted by: Brad2023
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good product at a good price. The start-up sequence seems a bit cumbersome. I'd like to get directly to cable box connection/controller rather than scroll through the preprogrammed apps with the LG controller.
Written by a customer while visiting lg.com
Posted by: do not want
from San Diego
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an old LG TV that needed updating, so I bought this bigger 55" one. The picture quality is fine.
But I absolutely hate the way the menu section works, there should be a simpler solution to switch to Roku or a DVD player, The old TV had a simple button to click, now this product with its menu makes this a very unfriendly clicking around need.
I also object strongly to the "necessity" of having all the data of my use collected and moved on to who knows who. This should be an option only if one has the wish for that!
But I absolutely hate the way the menu section works, there should be a simpler solution to switch to Roku or a DVD player, The old TV had a simple button to click, now this product with its menu makes this a very unfriendly clicking around need.
I also object strongly to the "necessity" of having all the data of my use collected and moved on to who knows who. This should be an option only if one has the wish for that!
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 8, 2023
Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425usUNF. ^Gaby
Written by a customer while visiting lg.com
Customer Rating
2
no optical output!
on October 14, 2023
Posted by: LG model 65UR8000AUA
from West Des Moines
This customer did not provide a text review.
Response from lg.comBy LG Customer Experience team, Customer Care, November 8, 2023
Hi there. Thank you for leaving us a review on your LED TV. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter or reach us at our customers service line at (800) 243-0000 and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com