Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4 out of 5
4.4
(880 Reviews)
Open Ratings Snapshot
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Best Buy Privacy Policy
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Customer Rating
5 out of 5
5
Love the size.
on August 17, 2023
Posted by: Dongir
Verified Purchase:Yes
Great picture and easy to use. Smart TV features are great.
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Features are satisfactory
on August 17, 2023
Posted by: Barb Griffin
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Picture is clear but has frame freezes periodically so we need to change channels then back
Response from lg.comBy LG Customer Experience team, Customer Care, August 18, 2023
Hey there, Barb. We appreciate your time in leaving us a review regarding your TV. We suggest as a troubleshooting, to attempt resetting your Picture Settings. Please check out the link in this response for more information as to how to reset this: http://spr.ly/6428PlTSo. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on August 18, 2023
Posted by: Bopa1
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love everything about it as we did our last one we purchased 10 years ago. The sound is better on this one. We don't need the LG sound bar we used with the old one
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
GREAT PICTURE
on August 18, 2023
Posted by: LauraN
from Leesburg, Florida
Verified Purchase:Yes
We love the picture and ease of using this TV. We have problems with the audio output. The sound is sometimes muffled and hard to understand. In working with some of the internal settings, we have not been able to improve. Not being "sound savvy" means that we don't understand the balance scale and what the different levels mean. We have spent a lot of time experimenting with the sound settings. Sad to say that we may have to purchase a sound bar, which we were not wanting to do after the investment in the TV. We don't understand why sound quality is not (1) more adjustible, (2) tone adjustible, and (3) clarity is more adjustible.
Response from lg.comBy LG Customer Experience team, Customer Care, August 18, 2023
Thank you for the time in leaving us a review regarding your TV. We want to ensure that you're getting a quality experience with using your product. We rely on our customers, like you, to let us know what we're doing right and wrong, so we can continue to provide the best experience possible. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great TV!
on August 18, 2023
Posted by: Madame
from York, PA
Verified Purchase:Yes
I absolutely love this TV. The picture is quite clear, and the color is perfect. It sits on a corner stand, so the slight swivel is perfect. I did have to buy a stronger footer, since the included “feet” were unstable.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great products
on August 19, 2023
Posted by: Camaro 4
from Denver, Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the Thin Q tv and really glad I did. The technology is great and I love the picture. Very happy with my purchase. Just an fyi, a couple of years ago I bought a LG microwave and then purchased a LG dishwasher. Now I purchased my second LG tv for my bedroom and living room…
Keep up the good work!
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Slow internet response to commands.
on August 21, 2023
Posted by: Mike in Cleveland
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG TV has a great picture, but watching online is difficult because the TV is so slow to respond to commands. Like 10 second delay when requesting an APP or selecting something to watch.
Response from lg.comBy LG, November 18, 2025
Hello, Mike. Thank you for sharing your experience with your LG TV. It’s great to hear that you’re enjoying the picture quality, and we appreciate your feedback regarding the delay you’ve noticed when using apps and navigating online content.

To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this slow app response and navigation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for TV support resources: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. ^James
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Not tntuitive and difficult to navigate.
on August 22, 2023
Posted by: Rabourn
Verified Purchase:Yes
Will not scan for tv Chanel’s on cable antenna and will not stream from your phone’s streaming such as direct tv.
Response from lg.comBy LG Customer Experience team, Customer Care, August 25, 2023
Hi there, We're responding to the issues that you're having with scanning channels and streaming DirecTV. Low signal strength and signal quality can cause poor picture quality, a black screen, or a No Signal message to display on your TV. Go to [SETTINGS] > [ALL SETTINGS] > [CHANNEL TUNING] > [MANUAL TUNING]. Check the Signal Strength and quality of the selected channel. In regard to streaming Directv. Press the Home button on your remote (if you are not already there).
Select Find.
Select Search and enter DIRECTV STREAM. ...
Select the DIRECTV STREAM icon.
Select Download to begin download.
Once the app downloads, click Sign Up and follow the instructions. Please don't hesitate to contact us at 800-243-0000 if you require additional assistance. ~Tanisha
Written by a customer while visiting lg.com
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