Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: Evan5595
from Murfreesboro, TN
Verified Purchase:Yes
We purchased this TV as a replacement for our living room. This is a fantastic TV set. Very clear picture and sound. Works excellent for both regular programming and movies, as well as sports.
Response from lg.comBy Tanisha, social/LG, June 23, 2023
We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, And we can’t wait to serve you again in the future! ~Tanisha
Written by a customer while visiting lg.com
Posted by: LG 65 for family room
from Covington, LA
Verified Purchase:Yes
The mouse curse on the magic remote is a great and so is the picture.
The issue we have is the firmware and sometimes it's slowness to respond to commands. Sometimes it's fast sometimes it can take up to 20 seconds to go into the app center. Don't know if our latest firmware actually needs another update but we recommend the tv overall as a B+.
The issue we have is the firmware and sometimes it's slowness to respond to commands. Sometimes it's fast sometimes it can take up to 20 seconds to go into the app center. Don't know if our latest firmware actually needs another update but we recommend the tv overall as a B+.
Response from lg.comBy Tanisha, social/LG, June 22, 2023
Thank you so much for your wonderful review! We’re thrilled to hear that you're satisfied with the LG TV overall itself, minus the minor hiccups of the firmware software. We would like to suggest that you check the link we included for your reference just in case your software needs to be updated: See link please..... https://tinyurl.com/38apxn5u. Should this not change your experience please contact us so that we can continue to support you on this concern. We can be reached at our 800-243-0000. Have a good day. ~Tanisha
Written by a customer while visiting lg.com
Posted by: rplwurk
from Monroe, OH
Verified Purchase:Yes
For the space we had available, this model worked perfectly. It was easy to hook up everything and had it running in a very short period of time. The picture is good as well as the sound.
Written by a customer while visiting lg.com
Posted by: Bill 1970
from Boca Raton Fl
Verified Purchase:Yes
Purchased this television approximately 6 weeks ago and it was easy, simple to get everything to work. Glad I made this purchase
Response from lg.comBy Rita, Social/LG, June 21, 2023
Hello there! We want you to know how over-the-moon we are to have you as a part of the LG family, and to hear that you are experiencing all of the excellent features the LG UHD TV possesses! We always meet our customers expectations by constantly improving our products and services. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita
Written by a customer while visiting lg.com
Posted by: Bam21
Verified Purchase:Yes
I purchased this to replace an older LG TV as I value the brand
Was not disappointed. The features are great and the picture is crisp.
Was not disappointed. The features are great and the picture is crisp.
Response from lg.comBy Christian Jimenez, LG Social Media, June 15, 2023
Hi Bam21, we appreciate your 5 star review highlighting the exceptional picture quality available in your 4K LED TV! Should you not have speakers connected to your TV, may we recommend an LG Sound Bar? Please feel free to browse our selection at the following link: https://www.lg.com/us/sound-bars. A Dolby Atmos powered sound bar paired with your TV would make for an exceptional entertainment experience! ^Chris
Written by a customer while visiting lg.com
Posted by: Karin Brown
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] Before I bought my new TV ,I thought I had a pretty good (yet old )TV still performing reliably . After turning on the new TV, I was blown away by the quality and easy handling of it.
I keep praising to my friends what an upgrade it was and that I regret not having it done earlier!
I keep praising to my friends what an upgrade it was and that I regret not having it done earlier!
Response from lg.comBy Rita, Social/LG, June 22, 2023
Greetings, Karin! We are so delighted to see that you're having a 5-star experience with your new LG 43 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV!! We hate to be bias, but we feel it is the best in its class! We appreciate you sharing the outstanding features and qualities it possesses, as this will help us to keep enhancing our products for the future! Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita
Written by a customer while visiting lg.com
Posted by: B2eatx
from Austin, Tx
Verified Purchase:Yes
I look for some time and did many comparisons, this LG passed all the tests and checked all the boxes.
Just buy it…
Just buy it…
Response from lg.comBy Tanisha, social/LG, June 21, 2023
Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a TV that you look forward to watching all your favorites as if your were right there with them. At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~ Tanisha
Written by a customer while visiting lg.com
Posted by: Fuzzy bunny 1
Verified Purchase:Yes
Very happy with the new LG Smart TV and it is easy to use.
Response from lg.comBy Tanisha, social/LG, June 21, 2023
We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.
We hope to see you again soon! ~ Tanisha
We hope to see you again soon! ~ Tanisha
Written by a customer while visiting lg.com