Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Customer Rating
1
Bad response
on December 26, 2024
Posted by: Me12382
from Midwest
TV response time went down a lot after about six months of use. Constantly stalled between apps and has major hang time. Would not recommend.
Response from lg.comBy LG Digital Care Team, January 10, 2025
Hey there! Let's help you have a great streaming experience on your LG TV so you can switch between apps as quickly as you want to. We'd be happy to provide you with this link (https://tinyurl.com/243qaqa5), which offers troubleshooting tips to help keep your apps running on your TV. So we can make sure everything is running smoothly, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Amazing brand
on December 28, 2024
Posted by: Sandydc99
I was not sure about the brand but now that I have it I have to say that I was wrong. By far this TV had exceeded my expectations.
Response from lg.comBy LG Digital Care Team - Diego, February 28, 2025
Hey there. So glad to hear the TV has exceeded your expectations! It's great when a product surprises you in such a positive way. Hope you continue enjoying it! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
4
Good picture
on December 28, 2024
Posted by: KDthekid
Picture is good but it is slow to retrieve apps and remote is awkward
Response from lg.comBy ^Rich, LG Digital Care Team, January 22, 2026
Hi KD, thank you for sharing your experience with the 55UR8000AUA. Great to hear the picture quality is standing out for you.
For the slower app loading and remote feel, checking for the latest software and app updates can help improve responsiveness. This guide walks through helpful steps:
https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-memory-notifications-and-apps-not-working--20153165912773
If you’d like help reviewing your settings, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
For the slower app loading and remote feel, checking for the latest software and app updates can help improve responsiveness. This guide walks through helpful steps:
https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-memory-notifications-and-apps-not-working--20153165912773
If you’d like help reviewing your settings, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great Product
on December 31, 2024
Posted by: pwilfong
I’m loving my new television… and so are my friends!!! - the picture is beautiful 🥰
Response from lg.comBy Anthony, LG Digital Team, March 5, 2025
We’re so excited to hear that you’re loving your new UHD TV, and that your friends are enjoying it too! It’s fantastic to know the beautiful picture is making such an impact. We’re thrilled to be part of your entertainment experience! 💙 ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Excellent smart tv
on January 2, 2025
Posted by: Brasco757
[This review was collected as part of a promotion.] Excellent product. I would definitely recommend it to people
Response from lg.comBy Josh, LG Digital Care Team, February 20, 2025
Hey there! We appreciate you sharing the love for your LG TV. If you need help enjoying your TV for a long time, we're just a private message away on social media at @LGUSSupport, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Terrific TV
on January 2, 2025
Posted by: Jerry197512
from Atlanta Georgia
[This review was collected as part of a promotion.] This TV is awesome. Sound definition and picture quality are amazing. I love it!
Response from lg.comBy Josh, LG Digital Care Team, February 25, 2025
Hey there jerry! It's awesome how much you've been enjoying your LG TV so you can bring the movie theater experience to the comfort of your home. If you ever need help with it in the future, we're just a private message away on social media at @LGUSSupport, and we'll be here for you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Great value
on January 9, 2025
Posted by: Keith in LA
from New Orleans, LA
[This review was collected as part of a promotion.] The TV is a great value for the price. Great size and picture!
Response from lg.comBy LG Digital Care Team - Diego, February 18, 2025
Hey there! Awesome to hear you're loving the size and picture quality—nothing beats a great TV at a great price! Enjoy your viewing, and if you ever need anything, feel free to reach out @LGUSSupport! ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Perfect for the Space
on January 10, 2025
Posted by: Makrobinso
from Georgia
For a basement - right cost, right size, right resolution
Response from lg.comBy true, LG Digital Care Team, February 14, 2025
We’re glad to read that your TV is the perfect fit for your basement setup! If you're looking to take your basement entertainment experience to the next level, you might love pairing your TV with a soundbar. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose
Written by a customer while visiting lg.com