Customer reviews from lg.com
LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Average customer rating
4.4
(880 Reviews)
Rating breakdown 880 reviews
5 Stars
573
4 Stars
189
3 Stars
58
2 Stars
27
1 Star
33
Customer Reviews for LG - 75" Class LED 4K UHD UR8000 Series Smart TV
Posted by: DenisL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Picture is very good, sound not sure I can vary base, treble. The universal remote feature not totally friendly with DirecTV; I still use both. Overall; I'm satisfied and still learning the features
Written by a customer while visiting lg.com
Posted by: MJS63130
Verified Purchase:Yes
We purchased this TV in Nov, 2023, and for the most part, performance has been very good, although the remote control operation is sometimes quirky, and we recently started having a streaming issue. Remote control operation does NOT always work smoothly, especially with Amazon Prime where navigating through shows and making a selection can be a crap shoot, as the cursor seems to time-out too quickly. The recent streaming issue appears to be related to the lack of a dedicated app for Acorn TV, forcing us to use a web link to get to the website. This worked OK until 2 to 3 weeks ago when the web app started crashing about 10 to 15 minutes into the show we were watching. The TV would display a message similar to "this app must be closed to free up memory". We would then be given the option of restarting the app from where it crashed, or starting it over. We would start again from when it crashed, but it would crash again in 5 to 10 minutes, and do this repeatedly, which was very annoying.
Written by a customer while visiting lg.com
Posted by: TV Relaxation
from Petaluma CA
Verified Purchase:Yes
This TV replaced my 1980's TV (which I was very attached to). However, my new TV has proved to be an excellent upgrade.
Written by a customer while visiting lg.com
Customer Rating
4
Bedroom TV and PC monitor
on June 4, 2024
Posted by: Sam Thesham
from Youngstown, OH
This 50" LG 4K TV replaces another manufacturer's 4K set that stopped working after less than 3 years. So far I've been pleased with the performance and quality of video and audio reproduction. It took me a bit of time to acquaint myself with WebOS operating system and the Magic remote control but it wasn't that long before I had all the connections and settings figured out and tweaked. I hope this LG TV will give me many more years of quality service.
Written by a customer while visiting lg.com
Customer Rating
4
Happy with the set!
on June 12, 2024
Posted by: SAMjr67
from Texas
Overall I am happy with this wonderful TV; however, about 6 months later it developed a vertical line on the right side of the screen. LG took care of the matter within 2 weeks.
Written by a customer while visiting lg.com
Customer Rating
4
We Like
on June 14, 2024
Posted by: DonPat72
from Leesburg, Florida
We bought this because are 50" UHD tv didn't have near as good a picture as this 55" LG did at Sams. We got home and set it up. Picture is Great when I turn it on the first. Then as I get it connected to Xfinity, I notice picture is not as good,
it seems the broadcast picture is not as sharp. Prime TV very much better. I think I will have the cable guy come out and see if we are getting the best signal. It is not the TV.
it seems the broadcast picture is not as sharp. Prime TV very much better. I think I will have the cable guy come out and see if we are getting the best signal. It is not the TV.
Written by a customer while visiting lg.com
Customer Rating
2
Slow TV
on June 15, 2024
Posted by: Cdlk
from Texas
[This review was collected as part of a promotion.] I bought this TV two months ago and I regret it ever since. It’s too much trouble to return! I have the fastest Internet services and still the TV works like a snail!! I just remember I bought a similar slow LG TV five years ago but now with the new tv I am surprised that the same technology never changes! The mouse on the remote is worse than a snail!
The only good thing about LG is the vivid color and picture that other brands can not compete!
The only good thing about LG is the vivid color and picture that other brands can not compete!
Response from lg.comBy LG, June 18, 2024
Hi, there. Thank you for sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, you may try this: ensure you are connected to your network. Using the remote control, click Settings, then General, and then Network. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Movie Madness
on June 15, 2024
Posted by: Danado2024
from Eau Claire WI
[This review was collected as part of a promotion.] Love this tv! Great features and easy to use! Great picture!
Written by a customer while visiting lg.com