Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
174 out of
190)
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Customer Rating
4
Screen went very dim in under a year otherwise goo
on August 25, 2020
Posted by: Anonymous
Verified Purchase:Yes
Nice size tv just a shame the picture went in under a year
Response from elementelectronics.comBy Jordyn, Customer Care, August 31, 2020
Hi there! Thank you for reaching out. We do offer our customers a free 1 year warranty with all of our Element TVs. To start a claim, please reach out to the Element’s Customer Experience team via customerservice@elementelectronics.com, by calling or texting 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com. We look forward to assisting you.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
It is a little to early to give a rating giving that I just purchase the tv less then 4 days!
However, I am hoping it proves to be a great product.
However, I am hoping it proves to be a great product.
Response from elementelectronics.comBy Jordyn, Customer Care, September 18, 2020
Hi there! Congrats on your new TV purchase! We are confident that your Element Roku TV will live up to your expectations.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Lewisburg,Pa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Overall good Tv just needs to be a bit brighter. I believe it’s a it’s a backlight issue and I’ve attempted to rectify it!!
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, October 8, 2020
Thank you for taking the time to review your new TV. We’re sorry you’re not satisfied with the screen quality. If you’ve referenced the Quick Start Guide to ensure that everything is connected correctly and are still experiencing issues, please email us at customerservice@elementelectronics.com – text us at 888-842-3577 – or start a live chat with us at www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good picture, only issue is that you can not customize the picture by adjusting the color, tint. etc. it only offers bright, brighter etc
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, October 20, 2020
Hi there! Thank you for taking the time to review your new Element TV! If you would like to discuss the screen quality with our support team they would be happy to assist you. For product support, please reach out to the Element’s Customer Experience team via customerservice@elementelectronics.com, by calling or texting 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: BarbC
from Panama City Beach, FL
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This was a great financial but it has some quirks. Some stations the picture is not clear, it is as though the background is pixelating. Also we use YouTube TV and when you go to it the Element goes to Roku TV then brings us to the setup screen. Problem is you can't do the setup anymore so you have to go back to the main Roku screen. Annoying
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, November 11, 2020
We’re sorry your new TV isn’t performing to your standards. We’d be happy to see if we can help remedy the situation for you. Please contact our team at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com to discuss the issue further.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from wilmington Delaware
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
love the 4k 70" but the model isn't located on your website. it keeps saying its a 65" model. I bought the 70" 4K model #E4AA70R-T. I tried to register it on the element website but only one closest to my model was the 65"
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, November 13, 2020
Hi! We are so happy to hear that you love your new Element TV. We apologize for any inconveniences that you experienced while trying to register your product, however, we are not seeing any issues on our end. Thank you for taking the time to leave us a review!
Written by a customer while visiting elementelectronics.com
Posted by: Kurt Teeters
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The color is not accurate and is washed out. I adjusted the settings and it looked better but the picture kept fluttering so I reset to the original settings and the fluttering stopped.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jordyn, Customer Care, January 21, 2021
We’re sorry your new TV isn’t performing to your standards. We’d be happy to see if we can help remedy the situation for you. Please contact our team at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com to discuss the issue further.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Chicago Heights
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I purchased this TV a few weeks ago and feel it was a great buy for the price!
The picture is great! My only recommendation is that the TV audio be upgraded. The TV audios Max is too low for my liking. I plan to purchase a surround sound home theater system to achieve the audio sound I prefer.
The picture is great! My only recommendation is that the TV audio be upgraded. The TV audios Max is too low for my liking. I plan to purchase a surround sound home theater system to achieve the audio sound I prefer.
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, November 17, 2020
Hello! Thank you for reaching out and leaving us a kind review. If you would like to discuss ways that you can optimize the sound quality of your Element TV, please reach out. We’re here to help. For product support, please reach out to the Element’s Customer Experience team via customerservice@elementelectronics.com, by calling or texting 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com