Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
174 out of
190)
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Posted by: Anonymous
Verified Purchase:Yes
The picture is great but the sound isn’t great quality! The only big problem I have is the voices on the TV are off with the sound.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 2, 2024
We are glad that you are enjoying the picture quality of your new Element TV, however it is sad to hear that you are disappointed with the sound quality. If you have a minute, we would love to see if there is anything we could do to remedy this situation. Please contact us by emailing customerservice@elementelectronics.com-text us at 888-842-3577 or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Zubster 12
Verified Purchase:Yes
Very easy to use, straightforward set up. Has all the tools, features, & applications needed for today’s world of TV entertainment. Reasonably priced. Highly recommend this Element Roku TV!!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, July 2, 2024
Thank you for reviewing your new Element. TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: Ruth.W
Verified Purchase:Yes
This is my second tv and I am currently satisfied with my purchase .
I would recommend this to a friend!
Response from elementelectronics.comBy Jennifer, Customer Care Department, January 19, 2024
Hi Ruth. We are so happy to hear that you have been enjoying your Element TV! If you ever need assistance in the future, please let us know.
Written by a customer while visiting elementelectronics.com
Posted by: JoeLop
Verified Purchase:Yes
Price is right and i have what was expected. Good picture Great sound and Roku to go with it.
I would recommend this to a friend!
Response from elementelectronics.comBy Jennifer, Customer Care Department, December 1, 2023
Hi there. We are glad you were able to bring home an Element-Roku TV! We hope you will be able to find something to watch from the dozens of shows available through the Roku apps. If you need help navigating your new TV, please let us know!
Written by a customer while visiting elementelectronics.com
Posted by: Brad M
Verified Purchase:Yes
The TV went black within two months. We'll see how the warranty process goes. Waiting now for that to be settled. Would never buy that TV again
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jennifer, Customer Care Department, November 16, 2023
Hi Brad. Thank you for providing feedback about your experience with your Element Roku TV. We are sorry to hear that you did not have a positive experience with your TV. We are happy to hear that you were able to connect with our customer care team to get a warranty claim started. Please feel free to reach out should you need further assistance.
Written by a customer while visiting elementelectronics.com
Posted by: Rachel C
Verified Purchase:Yes
Tv was up for 6 months. Developed a crack .., screen has lines through it now.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, October 3, 2023
Hi there. Thank you so much for bringing this to our attention. We sincerely apologize for your experience, and we would love to work with you to resolve this. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Lorna Ste
Verified Purchase:Yes
Like the TV great picture great price also .......
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, September 22, 2023
Hi Lorna. Thank you so much for sharing your experience with your Element Electronics TV. We appreciate your loyalty. All the best!
Written by a customer while visiting elementelectronics.com
Posted by: Beba
Verified Purchase:Yes
Great product. Excellent screen quality. You don’t need surround system since audio is great.
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, September 22, 2023
Hi Beba. Thank you for purchasing an Element – Roku TV. We hope you have already fired it up and are seamlessly enjoying the ROKU platform and watching your favorite shows. Happy watching!
Written by a customer while visiting elementelectronics.com