Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
174 out of
190)
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Posted by: Jamie12
Verified Purchase:Yes
TV is already broken- under warranty but it's taking way too long to get replaced
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, February 20, 2023
Hi Jamie. We’re sorry your new TV isn’t performing to your standards. We’d be happy to see if we can help remedy the situation for you. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Joe laporte
Verified Purchase:Yes
My element has a crystal clear picture and sound with easy apps I love it
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, March 14, 2023
Hi Joe. We’re so happy to hear you’re enjoying your new Element TV. We hope you’ll continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: James sad so sad
Verified Purchase:Yes
Don't like the television poor quality and the remote is not easy at all
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, March 22, 2023
Hi there. We’re sorry to hear you’re disappointed with your new TV. We want to learn more about your issue and help fix the situation. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Marben
Verified Purchase:Yes
We are very happy with our purchase. The picture quality exceeded our expectation.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, March 27, 2023
Hi there. Thanks for the 5-Stars. We hope you’re enjoying your new TV!
Written by a customer while visiting elementelectronics.com
Posted by: Gloria
Verified Purchase:Yes
Cheaper because do not work, after 4 months of the purchased stop working
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, April 5, 2023
Hello Gloria. Thank you so much for bringing this to our attention. We sincerely apologize for your experience, and we would love to work with you to resolve this. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
Great quality TV exceeds expectations
Great Picture and Easy set up
Great Picture and Easy set up
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, April 19, 2023
Hi Brian. We love to hear you think your new Element TV is worthy of 5-Stars!
Written by a customer while visiting elementelectronics.com
Posted by: Hector
Verified Purchase:Yes
Within 2 days, the volume would stop working. Had to change channel to get back the volume. It's not my provider because THIS HAS NEVER HAPPENED TO ANY OF MY TVS. In the process of warranty handling, not happy that I have to take to repair shop.
Response from elementelectronics.comBy Nancy, Customer Experience Team, June 6, 2023
Hi there. Thanks for reaching out! We’re sorry to hear that you’re unhappy with your new TV. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Dr space
Verified Purchase:Yes
The TV doesn't always connect to the internet when other Roku TVs and devices in the house do not have a problem.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, June 6, 2023
Hi there. We’re sorry to hear you’re disappointed with your new TV. We want to learn more about your issue and help fix the situation. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com