Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
174 out of
190)
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Posted by: Anonymous
from Lewisburg,Pa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Overall good Tv just needs to be a bit brighter. I believe it’s a it’s a backlight issue and I’ve attempted to rectify it!!
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, October 8, 2020
Thank you for taking the time to review your new TV. We’re sorry you’re not satisfied with the screen quality. If you’ve referenced the Quick Start Guide to ensure that everything is connected correctly and are still experiencing issues, please email us at customerservice@elementelectronics.com – text us at 888-842-3577 – or start a live chat with us at www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
It is a little to early to give a rating giving that I just purchase the tv less then 4 days!
However, I am hoping it proves to be a great product.
However, I am hoping it proves to be a great product.
Response from elementelectronics.comBy Jordyn, Customer Care, September 18, 2020
Hi there! Congrats on your new TV purchase! We are confident that your Element Roku TV will live up to your expectations.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Nyc
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is great tv. Not only is clear but has all the channels you want to enjoy. Definitely A+
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, September 3, 2020
Hello! We are so happy to hear this feedback! We look forward to continuing to serve you in the future.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Arlington, VA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This TV is really convenient ! Great picture when playing Video games and streaming movies and tv shows!
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, August 31, 2020
Hello! Thank you for sharing your positive experience! We are so glad you are able to enjoy watching movies and playing video games on your Element TV.
Written by a customer while visiting elementelectronics.com
Customer Rating
4
Screen went very dim in under a year otherwise goo
on August 25, 2020
Posted by: Anonymous
Verified Purchase:Yes
Nice size tv just a shame the picture went in under a year
Response from elementelectronics.comBy Jordyn, Customer Care, August 31, 2020
Hi there! Thank you for reaching out. We do offer our customers a free 1 year warranty with all of our Element TVs. To start a claim, please reach out to the Element’s Customer Experience team via customerservice@elementelectronics.com, by calling or texting 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com. We look forward to assisting you.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Lancaster, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The Initial start and screen brightness is excellent and does a good job displaying 4k programing. The body of the device is light and made of polished plastic in the front with a small bezel. The back of the unit is plastic with 3 HDMI ports and 1 USB connection that did not work. The sound is all over the place with some programing sounding good at a level 15-20 and other programing had to be bumped up to 80-99. Good for the first 8-Months and then one day the screen went dark. Audio is present and slight images on the screen appear. Factory reset and Power Drain could not fix it. Waiting to see what happens under the MFG. Warranty.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jordyn, Customer Care, August 18, 2020
Hello! Thank you so much for bringing this to our attention. We are so sorry to hear this. If you need additional assistance, our customer service team is here to help. Please reach out to them via customerservice@elementelectronics.com, by calling 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Vancouver wa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
After 7 months the picture gave out. Need to call and see how good the warranty is
Response from elementelectronics.comBy Jordyn, Customer Care, August 18, 2020
Hi there! Our customer experience team can absolutely help you troubleshoot this! If there is still an issue after the troubleshooting process, they can also start a warranty claim for you. I would suggest starting a chat with them directly on our website – www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Morley Mi
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So far so good.. I love the clarity of the image and size.
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, August 18, 2020
Hello! Thank you so much for being a fan of the brand! We’re so happy that you’re thrilled with your Element TV. We look forward to continuing to serve you in the future!
Written by a customer while visiting elementelectronics.com