Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4 out of 5
4.4
(212 Reviews)
Open Ratings Snapshot
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product. 
(
174 out of 190
)
Best Buy Privacy Policy
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Customer Rating
5 out of 5
5
Great tv
on November 27, 2020
Posted by: JaySly
from Ny
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great picture easy setup and easy to use. Would definitely recommend!
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareNovember 30, 2020
Hi there! We don't think technology needs to so confusing! We're happy to hear that you have already fired it up and are seamlessly watching your favorite shows.
Written by a customer while visiting elementelectronics.com
Customer Rating
4 out of 5
4
Awesome TV
on November 23, 2020
Posted by: ggarcia20
from Los Angeles, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I miss power & control buttons on set but other than that it’s an awesome tv.
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareNovember 23, 2020
Thanks for reviewing your new Element TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it!
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Overall Great Product
on November 16, 2020
Posted by: Anonymous
from Chicago Heights
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I purchased this TV a few weeks ago and feel it was a great buy for the price!
The picture is great! My only recommendation is that the TV audio be upgraded. The TV audios Max is too low for my liking. I plan to purchase a surround sound home theater system to achieve the audio sound I prefer.
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareNovember 17, 2020
Hello! Thank you for reaching out and leaving us a kind review. If you would like to discuss ways that you can optimize the sound quality of your Element TV, please reach out. We’re here to help. For product support, please reach out to the Element’s Customer Experience team via customerservice@elementelectronics.com, by calling or texting 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Customer Rating
1 out of 5
1
Unsure if I should return the tv.
on November 13, 2020
Posted by: Kurt Teeters
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The color is not accurate and is washed out. I adjusted the settings and it looked better but the picture kept fluttering so I reset to the original settings and the fluttering stopped.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy JordynCustomer CareJanuary 21, 2021
We’re sorry your new TV isn’t performing to your standards. We’d be happy to see if we can help remedy the situation for you. Please contact our team at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com to discuss the issue further.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
70" model but only 65" model is shown
on November 11, 2020
Posted by: Anonymous
from wilmington Delaware
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
love the 4k 70" but the model isn't located on your website. it keeps saying its a 65" model. I bought the 70" 4K model #E4AA70R-T. I tried to register it on the element website but only one closest to my model was the 65"
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareNovember 13, 2020
Hi! We are so happy to hear that you love your new Element TV. We apologize for any inconveniences that you experienced while trying to register your product, however, we are not seeing any issues on our end. Thank you for taking the time to leave us a review!
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Good for the Price
on November 10, 2020
Posted by: BarbC
from Panama City Beach, FL
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This was a great financial but it has some quirks. Some stations the picture is not clear, it is as though the background is pixelating. Also we use YouTube TV and when you go to it the Element goes to Roku TV then brings us to the setup screen. Problem is you can't do the setup anymore so you have to go back to the main Roku screen. Annoying
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareNovember 11, 2020
We’re sorry your new TV isn’t performing to your standards. We’d be happy to see if we can help remedy the situation for you. Please contact our team at customerservice@elementelectronics.com – text us at 888-842-3577 – or chat us at www.elementelectronics.com to discuss the issue further.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Great TV
on October 26, 2020
Posted by: Anonymous
from Miami, FL.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Amazing TV, super easy to setup and use. Great sound and amazing image. Super fast tv.
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareOctober 26, 2020
Hi there! Thank you for the 5-Star review! We’re happy to hear you love your new TV. We hope you log many hours of binge-watching your favorite shows or series!
Written by a customer while visiting elementelectronics.com
Customer Rating
4 out of 5
4
Picture quality
on October 19, 2020
Posted by: Anonymous
from New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good picture, only issue is that you can not customize the picture by adjusting the color, tint. etc. it only offers bright, brighter etc
I would recommend this to a friend!
Response from elementelectronics.comBy JordynCustomer CareOctober 20, 2020
Hi there! Thank you for taking the time to review your new Element TV! If you would like to discuss the screen quality with our support team they would be happy to assist you. For product support, please reach out to the Element’s Customer Experience team via customerservice@elementelectronics.com, by calling or texting 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
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