Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
174 out of
190)
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Posted by: Anonymous
from Vancouver wa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
After 7 months the picture gave out. Need to call and see how good the warranty is
Response from elementelectronics.comBy Jordyn, Customer Care, August 18, 2020
Hi there! Our customer experience team can absolutely help you troubleshoot this! If there is still an issue after the troubleshooting process, they can also start a warranty claim for you. I would suggest starting a chat with them directly on our website – www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Lancaster, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The Initial start and screen brightness is excellent and does a good job displaying 4k programing. The body of the device is light and made of polished plastic in the front with a small bezel. The back of the unit is plastic with 3 HDMI ports and 1 USB connection that did not work. The sound is all over the place with some programing sounding good at a level 15-20 and other programing had to be bumped up to 80-99. Good for the first 8-Months and then one day the screen went dark. Audio is present and slight images on the screen appear. Factory reset and Power Drain could not fix it. Waiting to see what happens under the MFG. Warranty.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Jordyn, Customer Care, August 18, 2020
Hello! Thank you so much for bringing this to our attention. We are so sorry to hear this. If you need additional assistance, our customer service team is here to help. Please reach out to them via customerservice@elementelectronics.com, by calling 888-842-3577, or by starting a live chat with our team on www.elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Miami, FL.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Amazing TV, super easy to setup and use. Great sound and amazing image. Super fast tv.
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, October 26, 2020
Hi there! Thank you for the 5-Star review! We’re happy to hear you love your new TV. We hope you log many hours of binge-watching your favorite shows or series!
Written by a customer while visiting elementelectronics.com
Posted by: Eric
from Cleveland, Tennessee
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent Value. As good as 4K smart TVs that cost twice as much. Great picture quality, terrific sound, and easy to set up and use.
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, December 11, 2020
Purchasing an Element TV is an excellent investment – and we’re excited to hear you’re happy with your new TV!
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
from Big lake, mb
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Its a great TV and easy to use. The clarity is impeccable.
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, December 15, 2020
Thanks for reviewing your new Element TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it!
Written by a customer while visiting elementelectronics.com
Posted by: Tony B
from Clare, Michigan
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent Easy to use. Great picture. ROKU features are outstanding
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, December 15, 2020
Thank you for the kind review. We’re so happy to hear you’re enjoying your new Element – Roku TV! If there is anything we can assist you with in the future, please let us know.
Written by a customer while visiting elementelectronics.com
Customer Rating
5
Tv looks beautiful on the wall nice picture
on December 12, 2020
Posted by: Anonymous
from Arizona
Gender:Male
Verified Purchase:Yes
I purchased the tv for my loft area and i installed it on my wall with a tilting mounting kit
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, December 18, 2020
It’s always nice to have an extra TV in the house to escape to! We’re glad to hear that you love your Element TV as much as we do. If there is anything we can assist you with in the future, please let us know.
Written by a customer while visiting elementelectronics.com
Posted by: Jared
from NJ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Tv is an art of perfection! Clear and crisp images! Easy setup and great audio!
I would recommend this to a friend!
Response from elementelectronics.comBy Jordyn, Customer Care, December 15, 2020
Thanks for reviewing your new Element TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it!
Written by a customer while visiting elementelectronics.com