Only had this tv for 2 weeks and so far this is a great tv
I would recommend this to a friend!
Response from elementelectronics.comBy Kami, Customer Experience Team, September 22, 2023
Hi there. We are glad you were able to bring home an Element – Roku TV! We hope you find something to watch from the dozens of shows available through the Roku apps. If you need any help navigating your new TV, please let us know!
I’m very happy with my Element 65’’ 4K Roku TV purchase!! Image and sound are great. I have many Apps to watch movies, series and variety programs! And the better news is the low price that I oaid for it!!
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, September 8, 2023
Hi Juan. Thank you for the 5-Star review! We’re happy to hear you love your new TV. We hope you log many hours of marathon-watching your favorite shows or series!
Although the picture of the television is quite clear and the controls are easy to use, I was HIGHLY disappointed in the fact that it was impossible to attach the included television stand to the television. It is unfathomable to realize that the only hardware with the television is the stands and the screws THAT DO NOT FIT in the accompanying holes in the television. Who designed a television so foolishly that the only simply hardware doesn't even fit?
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, June 27, 2023
Hi there. Thanks for your review. We hate to hear that you aren’t satisfied with your new TV. If you’d like our help, Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
The TV doesn't always connect to the internet when other Roku TVs and devices in the house do not have a problem.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Nancy, Customer Experience Team, June 6, 2023
Hi there. We’re sorry to hear you’re disappointed with your new TV. We want to learn more about your issue and help fix the situation. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.
Within 2 days, the volume would stop working. Had to change channel to get back the volume. It's not my provider because THIS HAS NEVER HAPPENED TO ANY OF MY TVS. In the process of warranty handling, not happy that I have to take to repair shop.
Response from elementelectronics.comBy Nancy, Customer Experience Team, June 6, 2023
Hi there. Thanks for reaching out! We’re sorry to hear that you’re unhappy with your new TV. Please email us at customerservice@elementelectronics.com, by calling 888-842-3577.