Customer reviews from elementelectronics.com
Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Average customer rating
4.4
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
138
4 Stars
51
3 Stars
7
2 Stars
5
1 Star
11
92%of customers recommend this product.
(
174 out of
190)
Customer Reviews for Element Electronics - 65" Class LED 4K UHD Roku Smart TV
Posted by: Leesh
Verified Purchase:Yes
I like the value of the TV on the size and the picture is not bad but I'm not happy with the remote. It's very frustrating to use a Roku remote without numbers on it to go from one channel to the next because it takes way too long. An element remote should have came with it as well.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, March 17, 2022
Hi there. Thank you for the 4-Stars! If you are still having issues, please don’t hesitate to get in touch with any questions you may have – customerservice@elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Zach D
Verified Purchase:Yes
Enjoying the quality and functionality of the tv. Customer service was very helpful registering device.
Response from elementelectronics.comBy Nancy, Customer Experience Team, March 17, 2022
Hi Zach. We’re so happy to hear you’re enjoying your new Element. TV. We hope you’ll continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: TonyStark
Verified Purchase:Yes
Picture and sound quality are really good. Works really well, except for a few times when audio issue occurs and sounds like chipmunks speaking.
Response from elementelectronics.comBy Nancy, Customer Experience Team, April 7, 2022
Hi Tony. Thank you for the 4-Stars! If you are still having issues, please don’t hesitate to contact any questions you may have – customerservice@elementelectronics.com.
Written by a customer while visiting elementelectronics.com
Posted by: Brianna1196
Verified Purchase:Yes
I bought the 50 inch element firestick tv edition bout 6 years ago. That tv is still working. But it couldn't handle the 4k from my xbox series x. So i upgraded to the 65 inch element roku tv. Im hoping this tv will last 6 plus years as well. Both r great tvs.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, April 14, 2022
Hello Brianna. Thanks for reviewing your new Element TV purchase. We are thrilled to hear you are happy with the TV quality and hope you will continue to enjoy it!
Written by a customer while visiting elementelectronics.com
Posted by: Tomr1117
Verified Purchase:Yes
Love the TV, and happy it was manufactured in the States! My only complaint is the remote, the volume keys are located in a bad spot. Why you ask? I am right handed and everytime I try to power on the TV, I am pressing the volume buttons, negating the power button, I have to change hands to the left hand in order to power on the sustem.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, April 25, 2022
Hi there. Thank you for the 4-Stars! If you are still having issues,– please reach out to them via customerservice@elementelectronics.com by calling 888-842-3577.
Written by a customer while visiting elementelectronics.com
Posted by: Carmine Dicolandrea
Verified Purchase:Yes
Very good customer service ! Everyone was very helpful as well. Very quick.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, April 27, 2022
Hi Carmine. Thanks for the 5-Stars. We hope you're enjoying your new TV!
Written by a customer while visiting elementelectronics.com
Posted by: Momo
Verified Purchase:Yes
Our new Element TV volume is too low. Even when turned up to 100, it’s not increasing the volume very much.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Kami, Customer Experience Team, September 29, 2022
Hi there. We are sorry to hear the volume isn't working and we may have a resolution for you. Please feel free to chat with us on our Element Electronics website.
Written by a customer while visiting elementelectronics.com
Customer Rating
5
New tv for new space!!! Smart options, good video,
on May 21, 2022
Posted by: Jessahara218
Verified Purchase:Yes
Great product. Excellent price. Good quality. Would definitely recommend.
I would recommend this to a friend!
Response from elementelectronics.comBy Nancy, Customer Experience Team, May 23, 2022
Hello there. Thank you so much for being a fan of the brand! We’re glad that you’re thrilled with your Element TV. We look forward to continuing to serve you in the future!
Written by a customer while visiting elementelectronics.com