Customer reviews from elementelectronics.com
Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Average customer rating
3.9
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
9
4 Stars
3
3 Stars
6
2 Stars
1
1 Star
1
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Posted by: Kpoppa57
Verified Purchase:Yes
Picture quality excellent! Remote housing needs to be stronger (dropped and it came completely apart to the circuit board! The stand legs should be made from stronger thicker plastic! One cracked when Tv was slightly leaned down on accidentally!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 26, 2025
Thank you for taking the time to leave a review of your new Element TV. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please reach out to us at 888-842-3577 , email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com
Posted by: Shugarbear78
Verified Purchase:Yes
SOOOOOOO SLOWWWWWWWW. Nice picture and sound. SUPER SLOW XUMO TV. Like bad bad
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Experience Team, June 30, 2025
At Element, we are constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product and would really love to get any specific details you could offer on how to improve that experience. You can do this by reaching out to our Customer Support team by calling or texting 888-842-3577 , emailing customerservice@elementelectronics.com or by chatting with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: lovebxny
Verified Purchase:Yes
Not sure if I would make it my first selection in the future. There's some parts that are just glitchy and don't make for great viewing experience or personalizing of features. I would say it's something to keep in mind- How much you're paying for the product you're receiving, level set expectations
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, April 10, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Debr
Verified Purchase:Yes
I bought this tv because of the price. It has a nice picture. Only bad thing I noticed is the sound cuts out frequently. Not sure if that is fixable I don’t have anyone here to adjust for me. So I just am dealing with it
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, April 3, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
The TV keeps freezing and I have to unplug the TV ti reset it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 20, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Deb E
Verified Purchase:Yes
This is a great TV. Good picture and sound. Good quality with so many streaming options. Happy with purchase
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Hello Deb. Thank you so much for the delightful review of your new Element TV! We love that you have been left impressed with its sound and picture quality.
Written by a customer while visiting elementelectronics.com
Posted by: Unhappy Xumo owner
Verified Purchase:Yes
I can't ad my own apps that i enjoy. It is a challenging tv to figure out. Would have kept my old element over this one.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
4
GREAT TV - with a couple minor frustrations.
on January 24, 2025
Posted by: MiniMals
Verified Purchase:Yes
Great picture. I had a little trouble getting my T-mobile to stream properly and from all I could tell it was in the TV and not the T-mobile stream. Once connected it has been fine. I also get a bit frustrated with the defaulting to Xumo it has built in. If I ever decide to use Xumo maybe it will turn out to be a good thing. Last ... the talk function is not as usable as on my Insignia. I've pretty much given up on the spoken command button. Overall, really pleased with the quality and happy with the purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com