Customer reviews from elementelectronics.com
Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Average customer rating
3.9
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
9
4 Stars
4
3 Stars
7
2 Stars
1
1 Star
1
71%of customers recommend this product.
(
15 out of
21)
Customer Reviews for Element Electronics - 50 4K UHD HDR Frameless Xumo TV
Posted by: Mcmm
Verified Purchase:Yes
After 2 days I have already had to restart it due to losing the sound, finding the remote hard to navigate as a older person
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Element Support, Element Support, September 22, 2026
Thank you for your review. We are really sorry to hear that you are dissatisfied with your new Element Xumo TV. If you'd like to see if we are able to help, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or use the chat feature at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Builder Bob
Verified Purchase:Yes
The technical portion is great- good picture and sound. My real issue is the 'preset' buttons for the streaming services. I don't have any, and I've had several times when I was taken out of the movie I was watching because I brushed one of those buttons.
I would recommend this to a friend!
Response from elementelectronics.comBy Element Support, Element Support, July 27, 2026
Thank you for your feedback on your new Element Xumo! We're glad you're enjoying the picture and sound quality. We understand your frustration with the preset streaming buttons and appreciate you sharing this suggestion. We'll pass your feedback along to our team as we continue improving the user experience.
Written by a customer while visiting elementelectronics.com
Posted by: C Fax
Verified Purchase:Yes
Was a great TV until 13 months after we bought it, it reset, was on the language screen and that was it. Apparently a known issue that the Bluetooth piece the remote connects to failed. Nothing to be done but toss it. Would not replace bc I was one month after a year purchased. Ridiculous, do not buy.
Response from elementelectronics.comBy Element Support, Element Support, July 21, 2026
We're sorry to hear about your experience and understand your frustration. We strive to provide reliable products, and this is not the experience we want for our customers. Thank you for sharing your feedback.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
I wanted a 50" 4K TV and selected the Element TV based on previous experience with another Element 4K TV. I love the features of the XUMO TV.
I would recommend this to a friend!
Response from elementelectronics.comBy Element Support, Element Support, July 10, 2026
Thank you for reviewing your new Element Xumo TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: Smitty
Verified Purchase:Yes
Great TV slow boot up. Great picture and sound ls good.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, June 15, 2026
Thanks for the 4-star review! We are happy to hear you love your new Element Xumo TV. We hope you enjoy many hours of watching your favorite tv show or series!
Written by a customer while visiting elementelectronics.com
Posted by: (MCFLASH) Maple Hts Ohio
Verified Purchase:Yes
I am absolutely 100% satisfied with my purchase of my new Element Smart TV at first I thought it was going to be difficult but I absolutely love it navigating through the TV is extremely self-explanatory and easy going to understand thank you so much for developing an excellent TV.
Thanks MCFLASH
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, June 10, 2026
Thank you for your wonderful feedback! We're thrilled to hear you're 100% satisfied with your new Element Xumo TV and that you’re finding it easy and intuitive to use. We truly appreciate your support and hope you continue to enjoy your TV experience.
Written by a customer while visiting elementelectronics.com
Posted by: Elmer
Verified Purchase:Yes
This is an excellent TV with a great picture. Sound is also very good. Many, many features that enhance your viewing experience. Remote works well and has voice command.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, May 6, 2026
We are so happy to hear that you are enjoying your new Element Xumo TV. We hope you'll continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com
Posted by: LJMoats
Verified Purchase:Yes
This is the best tv I’ve ever owned. It was really easy to set up and I like the menu better. It plays great. It was really cheap compared to others of the same size.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 23, 2026
Thank you for reviewing your new Element. TV purchase. We are thrilled to hear you are happy with the quality of the TV and hope you will continue to enjoy it for years to come!
Written by a customer while visiting elementelectronics.com