Customer reviews from philips.com
Philips - Sonicare 6500 Electric Toothbrush with Pressure Sensor and Travel Case - HX7417/05 - Purple
Average customer rating
4.6
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
43
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
95%of customers recommend this product.
(
36 out of
38)
Customer Reviews for Philips - Sonicare 6500 Electric Toothbrush with Pressure Sensor and Travel Case - HX7417/05 - Purple
Customer Rating
5
Great toothbrush
on June 9, 2026
Posted by: JCFD Phoenix
Gender:Male
As a life long user of Philips products, this is my 4th electronic toothbrush. As in the past, this generation brings improvements and better effectiveness. Great features and long battery life between charges.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Frank&Gus26!
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am really loving my electric toothbrush, first time using one. Has taken awhile to adjust to the vibrations and how long 2 minutes lasts. But I love it
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great toothbrush. The battery life is great on it and it works well
Written by a customer while visiting philips.com
Posted by: Bronty
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use, charges quickly, when grabbing handle, a little to easy to turn on or off when you didn't meant to.
Written by a customer while visiting philips.com
Customer Rating
5
Great features with an App to help chart routine
on May 28, 2026
Posted by: Trialzen
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase ever! This toothbrush is incredible. Former user of another popular electric toothbrush, but so glad I bought this toothbrush. Cleaning is second to none and my teeth feel so clean the whole day! Ease of care and utilizing the App to help with daily care routine is extremely helpful. This toothbrush is a must have for anyone experiencing plaque buildup or just for whitening teeth and overall dental hygiene.
Written by a customer while visiting philips.com
Posted by: MareB67
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth have never felt cleaner! I love that it monitors the 2 minutes for brushing. Overall the best!
Written by a customer while visiting philips.com
Posted by: Bubbles41
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had sonicare toothbrushes for years. I thought the pressure feature would be great, but I was wrong. Apparently that's only great for people with chimps m completely straight teeth. Mine aren't and the pressure sensor constantly thinks I'm pushing too hard when really it is just a new tooth that has entered the scene sticking further out so where I'm pressing still has gone pressure but the toothbrush stops brushing. This was evident upon my dental cleaning last week when I had more plaque build up than I've ever had.
Also, you should get an option of which toothbrush head you'd like to come with the toothbrush instead of them giving you the biggest head available.
Also, you should get an option of which toothbrush head you'd like to come with the toothbrush instead of them giving you the biggest head available.
Written by a customer while visiting philips.com
Posted by: Pearly_Whites
Gender:Female
Verified Purchase:Yes
The button on this toothbrush is very hard to press and the three different settings all brush in a very similar fashion, ie. they all switch 6x, with very little difference in pressure. I am very disappointed with this one. I have had other Philips toothbrushes in the past and they were all a lot easier to use and the times that they switch, were different, depending on setting (ie. 4x for Clean, 6x for White, etc.).
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, May 7, 2026
Hello,
Thank you for taking the time to share your detailed feedback with us. We’re sorry to hear that the toothbrush didn’t meet your expectations, particularly regarding the button being difficult to press and the brushing modes feeling too similar. We understand how important these differences are for comfort and usability, especially if you’ve had positive experiences with previous Philips toothbrushes.
We’d like to look into this further and see how we can help improve your experience. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it’s important to us, and we’re here to help.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your detailed feedback with us. We’re sorry to hear that the toothbrush didn’t meet your expectations, particularly regarding the button being difficult to press and the brushing modes feeling too similar. We understand how important these differences are for comfort and usability, especially if you’ve had positive experiences with previous Philips toothbrushes.
We’d like to look into this further and see how we can help improve your experience. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, it’s important to us, and we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com