Customer Reviews for Greenworks - 24V Brushless 8" Pole Saw + 20" Pole Hedge Combo, with 2.0Ah Battery and 30W Type-C Charger
Customer Rating
5
This is my third tool from Greenworks and they are all execellent
on June 16, 2025
Posted by: Mountain Grandpa
from Lake Arrowhead, Ca
Gender:Male
[This review was collected as part of a promotion.] My third tool from Green works are they are all excellent. I now have the 8’ 24V Pole saw and Shop Vac plus the 40 V Snow thrower and they are work perfectly with a lot of piswer and long battery life. I would recommend any of the tool Great tools great value!.
[This review was collected as part of a promotion.] I just bought this. I tried it and it seems to work very well. I'm looking forward to fall pruning season as this should cover everything we need.
[This review was collected as part of a promotion.] Great tool to trim those hard to reach tree branches. Very sturdy and plenty of power to make the cuts.
I bought this about 3 years ago and have used it probably 6 times, never super heavy use as I only have 1 battery anyways. After sitting idle for around a year, when I went to use it, it just did not work. No response at all. I fiddled with it for a while and it randomly started to work. 6 days later nothing again no matter how much fiddling. It really doesn't seem like it is built to last. Seems like it should be extremely simple electronics, but something has given up. Fairly disappointing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 17, 2024
Hello Tyrion. We are sorry to hear that you are experiencing an issue with your tool. Often this indicates that the battery is not secure or that there may be an internal error preventing the unit from starting. When installing the battery please be sure to give it a firm push into place; a loose connection could be the culprit! If you have tried these suggestions and are still experiencing an issue, we urge you to start a Live chat on www.greenworkstools.com or call1-888-909-7657 for further assistance. We ask that you have access to your polesaw, battery, and charger at the beginning of your call and please be prepared to complete troubleshooting with our team.
[This review was collected as part of a promotion.] As a long term gas chain saw user, I was unsure about what to expect with this battery operated model. It had enough power to easily cut branches of 6" diameter.