Customer reviews from greenworkstools.com
Greenworks - 24V Brushless 8" Pole Saw + 20" Pole Hedge Combo, with 2.0Ah Battery and 30W Type-C Charger
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
29
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
1
91%of customers recommend this product.
(
30 out of
33)
Customer Reviews for Greenworks - 24V Brushless 8" Pole Saw + 20" Pole Hedge Combo, with 2.0Ah Battery and 30W Type-C Charger
Customer Rating
3
It’s OK
on September 29, 2026
Posted by: KC21
from Hickory, KY
Gender:Female
I liked the saw at first. Now the chain won’t stay on, and no replacement chains are available. I haven’t used it much, haven’t even recharged the battery yet. Upon closer inspection, a tooth has broken off the chain, which may be the root of my problems. The reach is good but awkward when all 3 lengths are together due to the weight of the saw on such a long pole. It is powerful enough to get the job done.
Pros: Quiet, Effective, Powerful
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 29, 2026
Thank you for sharing your experience with the pole saw. We are glad to hear you found it powerful and capable of handling the job, and that the reach helped with higher branches. We also appreciate your feedback regarding the handling of the tool when all extension sections are installed. If the chain is no longer staying on, it may be helpful to inspect the chain, guide bar, and chain tension system for wear or damage. Since you noted that a chain tooth has broken, our Customer Success Team can help identify compatible replacement parts and review available options. For additional operating, maintenance, and chain adjustment tips, visit the Greenworks YouTube channel. If you need assistance, our Customer Success Team can be reached through the online chat function on the Greenworks Tools website or by calling 1-888-909-6757. Thank you for taking the time to provide your feedback.
Written by a customer while visiting greenworkstools.com
Posted by: Ed R.
from California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's is a tool that works good enough for barnches less than 2.5" diameter, anything bigger than that a more powerful tool is needed. I used to trim a chinese helm tree and it worked fine, but I think it is lacking some power.
Pros: Cost-Saver, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BRaa
from Savannah
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A powerful combination that works with the pull of a trigger. The chainsaw is impressive with its cutting ability and the trimmer is capable of cutting 1/2 inch branches. Battery life is also outstanding
Pros: Convenient, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, pretty unimpressed. Not very useful for much larger than 2-3" limbs. I have the 24V 12 inch chainsaw too, which has much more power, so I don't really understand why this is so lacking.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 7, 2025
Hello Neb R. Thanks for sharing your experience. We are sorry to hear the 24V 8" Pole Saw did not have the power you were expecting. It is designed mainly for lighter trimming jobs usually up to about 3" limbs so we can see why it might feel limited compared to your 24V 12" chainsaw.
The higher the voltage of a product, the more power you will get and the heavier the job you can tackle. With higher voltage comes a higher price point, but depending on your workload, it may be necessary. Using the right tool not only makes the job easier but also safer. We have a variety of options for a range of household lawn care needs and hope this information is helpful. If you would like more details on which units may be best suited for your needs, please contact us through Live Chat on our site or by phone at 1-888-909-6757. We are here to help!
The higher the voltage of a product, the more power you will get and the heavier the job you can tackle. With higher voltage comes a higher price point, but depending on your workload, it may be necessary. Using the right tool not only makes the job easier but also safer. We have a variety of options for a range of household lawn care needs and hope this information is helpful. If you would like more details on which units may be best suited for your needs, please contact us through Live Chat on our site or by phone at 1-888-909-6757. We are here to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lightweight and sturdy tools to get the job done.
on September 5, 2025
Posted by: Mr. Mick
from Port Orchard, WA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid design that's not overly heavy and able to reach tall hedges and branches. The battery life has been very good, and charge time is quicker than expected. The hedge trimmer angle adjustment button is easy to operate, and very intuitive. Overall, this is an unbeatable combo for the price.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: knpaprocki
from Milwaukee, WI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, my only regret is not buying this earlier
Pros: Cost-Saver, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Sosa
from Massachusetts
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job well! The battery is an added bonus I love. No more gas
Pros: Easy to Use, Quiet, Durable, Environmentally Safe
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on June 19, 2025
Posted by: PA guy
from PA
Gender:Male
[This review was collected as part of a promotion.] The pole saw really comes in handy to trim tree branches and the hedge trimmer works great. Glad I switched from the old hedge trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com