We moved into our new home in July of 2022. We purchased all new Frigidaire professional series appliances. Our first cooktop lasted 7 months and needed replacing. Our second one is now broken again!!! This will be replaced under warranty because we purchased an extended warranty. We could not say it strong enough…this is a TERRIBLE product. DO NOT BUY.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 18, 2023
We apologize that this has been your experience with your cooktop for such a short time.Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Very nice looking cooktop. I really like how this one has knobs (so many induction have buttons now). Love how fast it boils water. The high-pitched noise it makes while on is a bit annoying though. And the stainless steel part scratches super easily
I bought it about two months ago and I just installed it a week ago and so far it seems to be working perfectly. Talk to me two years from now and then will really know how good and Appliance it really is.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, November 1, 2023
Hi, Hudson. We appreciate your time in providing feedback. We're glad that your unit works perfectly. We hope it suits your needs, and if you need any help, feel free to connect with us via phone at 800-265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
I am new to induction cooking and was a little reluctant knowing I had to buy new pots etc and I had really come to appreciate my gas cooktop as it was "instant on and instant off". My new induction cooktop is even faster and the time to heat is instantaneous, moreover than my gas cooktop. Added to that is the ease of cleaning as it is a flat surface with no elevated burners or grates. I will never go back!