Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Average customer rating
4.6
(3,061 Reviews)
Rating breakdown 3,061 reviews
5 Stars
2,394
4 Stars
391
3 Stars
96
2 Stars
80
1 Star
100
92%of customers recommend this product.
(
2,756 out of
3,004)
Customer Reviews for Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Customer Rating
5
Dyson missing opportunity to take more of my money - hint, detachable batteries.
on December 3, 2019
Posted by: TimYo
Gender:Male
I got this for my wife before Christmas (it's not a present, I swear!!!). She loves it so much. On regular setting on our wood floors, this is the best vacuum. Better than our big ball. Battery power lasts a good 30 minutes or more on regular setting which is more than enough time to do our kitchen and most of the first floor. She even did our baseboards with the short brush attachment and I think she actually enjoyed it.
Dyson, listen up. Design these stick vacuums with detachable batteries. Everyone in the world is used to this concept because we own them in our power tools. This would eliminate 97.2% of the poor reviews of this products and enable you to sell additional items. For all the engineering that has gone into these products, I'm incredulous as to any reason why they don't come with detachable batteries.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Need new trigger design
on February 10, 2022
Posted by: Dana M
Gender:Female
The vacuum performs fine, but the trigger to use the vacuum is a poor design. It causes pressure and rubbing on your thumb, causing pain and blister.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, February 11, 2022
Hello Dana, this is Kelly with Dyson. We're glad to hear that overall, you've been happy with the performance from your V8 Animal. We would certainly not expect a blister to occur as a result of using your Dyson product. If you are finding this to be your experience, we would recommend holding the unit lower down the handle to prevent rubbing or pressure on the top of your hand. Please also keep in mind that Dyson cordless vacuums will feature a runtime enhancing light touch trigger, which requires little pressure to run the unit as well. It may also prove helpful to ensure the unit is held with a firm, but not a very tight grasp, given that the light touch trigger does not require a very hard press or grasp to operate. If we can ever be of assistance with anything else, please do not take to let us know.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Poor battery performance!
on December 20, 2021
Posted by: EDMONDfan
Gender:Male
Good for one year. Battery life was cut in half after one year. Terrible for the money.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 26, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with your Dyson V8 Animal cordless machine. The V8 Animal provides up to 40 minutes of run time, depending on the mode used.
The V8 features two modes: powerful suction mode and max mode. Powerful suction mode is ideal for the majority of cleaning tasks, and provides up to 40 minutes of continuous run time. The max mode is created to be a temporary boost of power for particularly stubborn messes, and provides a total run time of 8 minutes. Since the max mode is meant to be a temporary mode, excessive use can cause battery degradation to occur more quickly.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're so sorry to hear of your experience with your Dyson V8 Animal cordless machine. The V8 Animal provides up to 40 minutes of run time, depending on the mode used.
The V8 features two modes: powerful suction mode and max mode. Powerful suction mode is ideal for the majority of cleaning tasks, and provides up to 40 minutes of continuous run time. The max mode is created to be a temporary boost of power for particularly stubborn messes, and provides a total run time of 8 minutes. Since the max mode is meant to be a temporary mode, excessive use can cause battery degradation to occur more quickly.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Amazing replacement for a canister
on December 31, 2017
Posted by: DSB67
Gender:Male
Bought this to replace the large canister vacuum we had for years. It's so fun to use, my 14 year old son keeps cleaning the house. Great that there's no bag to replace. Should have done this sooner. Makes me want to take a look at the Dyson fans for the summer. It also opened up an entire closet because its much smaller than the canister.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
Dyson
on November 30, 2020
Posted by: Makayla
Gender:Female
I bought this vacuum awhile back. I have used it everyday. The run time didn’t last like the box had claimed and I can’t get through the whole house before it dies. I even leave it on the charger to fully charge. I’ve also have problems with it picking things up. The suction just isn’t strong enough for the things I need it to do and the max suction I can’t use at all due to it dying super quickly. I was very excited too buy this and had high hopes for it but unfortunately It just didn’t work out for me.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 30, 2020
Hello Makayla, this is Kelly with Dyson. We're glad to hear that you've found the Dyson V8 Animal so easy to use for everyday vacuuming. The Dyson V8 Animal features a direct-drive cleanerhead, with gentle carbon fiber bristles safe for any flooring type, but powerful enough to pick up debris from both bare floors and carpets. While the machine will offer less run time in MAX power mode, most households find standard power sufficient for everyday messes. When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love my new dyson!
on March 11, 2017
Posted by: RescuedDogOwner
Gender:Female
My new dyson has such great suction that I feel like it is getting all my "deep" dirt out of my carpet. I am shocked at how much dog hair and dust it sucks up each time! I love the handy mounting bracket. I will be a dyson owner for life.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Nice tool to have for quick vacuuming and reaching hard spaces
on January 17, 2018
Posted by: AlpharettaMom
Gender:Female
Received the the Dyson V8 Animal as Christmas gift, It is handy, transitions easily from carpet to wood to tile and back. Suction is excellent, especially dog fur! The cleaner has exceeded my expectations for getting under the beds and dressers, but it not better than a handheld for vacuuming stairs and it is not intended for extended use. User has to hold the on button the entire time or the machine turns off and if you hold it for too long it starts to hurt the top of your thumb. Additionally, it is a pain to store, unless you place it back in the mount, does not lean or rest against the wall unless placed perfectly and can not be left standing while moving furniture. I would recommend the machine with caveats.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Dyson Animal
on November 19, 2021
Posted by: Ford39
Gender:Male
We bought this over a year ago. It works well and is lightweight but the battery performance is poor. Suction really only works well on the MAX setting.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 21, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson V8 Animal cordless machine. The V8 Animal provides up to 40 minutes of run time, depending on the mode used. The max mode is created to be a temporary boost of power for particularly stubborn messes and provides a total run time of 8 minutes. The powerful suction mode is ideal for the majority of cleaning tasks.
To ensure the machine is working at the optimal performance, routine maintenance is required. The maintenance is very easy and outlined in the user manual, and we have videos on the Dyson Support page to provide step-by-step visuals.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your Dyson V8 Animal cordless machine. The V8 Animal provides up to 40 minutes of run time, depending on the mode used. The max mode is created to be a temporary boost of power for particularly stubborn messes and provides a total run time of 8 minutes. The powerful suction mode is ideal for the majority of cleaning tasks.
To ensure the machine is working at the optimal performance, routine maintenance is required. The maintenance is very easy and outlined in the user manual, and we have videos on the Dyson Support page to provide step-by-step visuals.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson