Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Average customer rating
4.6
(3,060 Reviews)
Rating breakdown 3,060 reviews
5 Stars
2,394
4 Stars
391
3 Stars
96
2 Stars
80
1 Star
99
92%of customers recommend this product.
(
2,756 out of
3,003)
Customer Reviews for Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Customer Rating
4
Lightweight & Versatile
on January 14, 2021
Posted by: hollygolightly
Gender:Female
I've used this vacuum for years in a house I rented and just bought my own this past year. They withstand the test of time and it's a great product. Leightweight. Easy to use. Smooth. Simple to clean. The motor runs well and the two different modes of power are great. They're fairly low profile which helps with storing. Additionally, allowing the attachments to connect directly to the motor (without needing the full extension) makes it a great tool to clean my car too - yay cordless! I LOVE this product and use it frequently. However, I did deduct a star because I also have a Kirby vacuum which I switch to for heavy duty jobs, like shampooing carpets. Dyson - can you make an attachment for that? Please?
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Finally
on June 9, 2021
Posted by: Just Ann
Gender:Female
Finally a vacuum that's not to heavy for me to use. Finally able to do my own vacuuming again. Finally feel I am getting the cat hair and dander under control. Finally a vacuum that's so easy to empty. Finally a vacuum that takes up so little space. Finally a vacuum not attached to a cord, so it moves from room to room freely.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
great once missing part was sent in
on February 1, 2021
Posted by: joegigs
Gender:Male
Out of the box the vac went into overload after a few minutes of use. I sent time on the phone and they sent me a replacement cyclone. When I got it I noticed the unit was missing an important part. The new cyclone work perfectly. How this left the factory without the critical part is not what I expect from Dyson.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Keeps turning off
on January 18, 2021
Posted by: Park
Ever since we bought this cordless vaccum keeps turning off while using. Does not last longer than 2 minutes even though it is fully charged. Frustrating everytime I vacuum because can never get done at once.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, January 21, 2021
Hi there, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience with your Dyson V8 Animal Pro+. It sounds like the machine might me making a pulsing or revving noise, which could occur if there is a blockage within the machine. Rest assured, we're definitely keen to provide you with support to assist with the problem. Also, while we don't expect problems to occur, Dyson does back your new cordless purchase from an authorized retailer with a free two year guarantee. To ensure we're available to assist our valued owners, we include our helpline number directly on all of our units, make ourselves available to assist via live chat directly on our site, as well as 24 hours a day via email. Please feel free to contact us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
1
Very hard to empty
on November 19, 2020
Posted by: Terry
Gender:Male
This is the second Dyson Vac for us. The battery died in the first. We upgraded to the V 8 thinking it would be better. It has more power but to dump out the bowl is terrible. It is very hard to open to empty the bowl. Will look somewhere else next time. This is just a terrible design.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 20, 2020
Hello Terry, this is Kelly with Dyson. We're sorry to hear that you've had trouble emptying the clear dust bin on your Dyson V8. The latch to open the dust bin door does need to be pulled up, rather sharply (especially the first few uses). The door or latch can become jammed, if the door is closed before the cyclone is pushed back down into the machine. While we never expect any issues to occur, we do back your new machine with a free 2-year guarantee. We'd value the opportunity to go over your machine with you and help make sure it's performing as intended. Feel free to contact us directly via email at askdysonUS@dyson.com, and we'll be happy to help.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
My lite weight
on January 4, 2018
Posted by: CTGrannie
Gender:Female
My husband bought this for me. As a senior I love the light weight and it does a super job picking up hair that accumulates from our golden retriever. We have mostly bare wood floors with a couple of scatter rugs and it does a great job for me. Only con is having to keep my finger on the switch to keep it running.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Easy and Quick to use
on January 18, 2021
Posted by: Momvic
Gender:Female
I got this as a gift from my daughter. She has an older model that I used at her house. Mine is even better. We have an old cat and need to clean everyday. It is easy and quick to do the clean up.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Really amazing machine
on July 8, 2017
Posted by: JEB1
Gender:Female
I can't believe how great this machine is, that something so lightweight is so powerful. It has made vacuuming a 3 level home a breeze.
I would recommend this to a friend!
Written by a customer while visiting Dyson