Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Average customer rating
4.6
(3,061 Reviews)
Rating breakdown 3,061 reviews
5 Stars
2,394
4 Stars
391
3 Stars
96
2 Stars
80
1 Star
100
92%of customers recommend this product.
(
2,756 out of
3,004)
Customer Reviews for Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Customer Rating
5
It picked up dirt wet didn’t even know we had
on December 11, 2021
Posted by: Liz M
Gender:Female
All of the attachments are fantastic. This is by far my favorite vacuum I’ve ever owned. It picks up everything!! You’ll be shocked out how dirty your floors really are.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic!
on May 7, 2022
Posted by: celavia312
Gender:Female
I bought this couple month ago, I can only said Dyson Vacuum cleaner is one of the greatest invention in the world!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Nice...but
on May 29, 2021
Posted by: Esteban
Gender:Male
The vacuum is a nice piece of equipment. It works as advertised.
I have two main problems,
1- Is too heavy and I have to rest because my hand hurt after few minutes of use.
2- The suction is good ONLY if you use MAX. At that setting the battery life is 10-15 minutes. Then takes 2 hours to get fully charged again.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, May 31, 2021
Hello,
Thank you for your review. This is Miella from Dyson. We're happy to hear you've enjoyed the working of the Dyson V8 Absolute cordless machine. The Dyson V8 Absolute is engineered to provide up to 40 minutes of run time, depending on the mode used.
We're sorry to hear you found the V8 machine heavy! The V8 machine is designed with a light touch trigger. Combined with the ergonomic design and being lightweight, it is created to be a light cleaning experience.
The machine's max mode is created to be a temporary boost of power for particularly stubborn messes, and is not meant to be the main cleaning mode. The standard Powerful Suction mode is ideal for most cleaning tasks.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Thank you for your review. This is Miella from Dyson. We're happy to hear you've enjoyed the working of the Dyson V8 Absolute cordless machine. The Dyson V8 Absolute is engineered to provide up to 40 minutes of run time, depending on the mode used.
We're sorry to hear you found the V8 machine heavy! The V8 machine is designed with a light touch trigger. Combined with the ergonomic design and being lightweight, it is created to be a light cleaning experience.
The machine's max mode is created to be a temporary boost of power for particularly stubborn messes, and is not meant to be the main cleaning mode. The standard Powerful Suction mode is ideal for most cleaning tasks.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Very impressed and happy.
on February 12, 2022
Posted by: Para
Gender:Male
Bought my V8 about a month ago and have been very happy with it. With my old vacuum cleaner it was difficult vacuuming, I had to worry about the cord and the unit was very heavy and cumbersome so I didn't vacuum as often as I should;d. My Dyson being light and cordless and agile makes it so easy that I use it daily and my apartment has never been cleaner.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Extremely powerful.
on November 1, 2016
Posted by: Wenzel
My husband bought this one week ago and we are amazed at the great job this little powerhouse can do. We have a central vac, but when I used the Dyson on the carpeted stairs and saw the difference it was like night and day. Not to mention the Dyson is so easy to use, no long hose following you or getting tangled. I do wish you could purchase an additional tube to enable reaching up to vac. walls, blinds and curtains.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
It is good but it could be great!
on December 23, 2021
Posted by: byfaithnc
Gender:Female
This is my first Dyson and first cordless vacuum. I love the cordless feature. Very convenient and I vacuum even more now because I don't dread pulling out the vacuum and plugging in and fighting the cord. The battery life is awful, but this is my first cordless so I don't have anything to compare it to. On Max suction, the battery life lasts 9 minutes and takes 4 hours to recharge. On high suction extended run the battery holds enough to vacuum about 1800 sq. ft. About 20 minutes. Still takes 4 hours to recharge. The suction is great, just like a regular vacuum. It is hard to push and pull on carpet and thick pile rugs, but perfect on hardwood floors which is what most of my home is. I started out with the V11 Outsize Absolute+ and the suction was amazing on it, but it was SO heavy, I had to ice my elbow after each use. I was able to return it and exchange for the V8. Was sad to let go of 2 batteries and larger chamber but, my elbow was more important. What could they do to improve? 1. A lighted vacuum head. I attached a cordless light to mine with a command strip so as not to damage it, but it falls off here and there. I like to see that I have vacuumed up every hair and lint on my hardwood floors. We need a light. 2. Currently the V8 battery cannot be exchanged, it is built in. A removable battery with option to purchase two. Or even better, make the battery last longer and charge quicker. 3. A slightly larger chamber for the debris. It fills up quick. Pets!!! Overall, I am keeping it and happy. Giving it 4 stars only because it is PRICEY for what it is and the improvements are much needed given the price.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Brilliant Use of My Time
on December 13, 2021
Posted by: Doug in Arizona
Gender:Male
[This review was collected as part of a promotion.] I’ve been renovating my house and dust is everywhere. This was the only vacuum that thoroughly got the dust up. I could not be happier- I look forward to my new hobby which is cleaning my house.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Very good until it needs service
on April 27, 2022
Posted by: wam525
Gender:Male
We've had this for a few years and it's done very well, but when we needed a new battery, it took an hour to diagnose the problem, and the greater than 2 weeks to get it. Dyson uses a primitive tracking system, so one can't even find out when it's coming. Also the need to wash the conical filter and wait 2 days for it to dry is a real poor system design.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 27, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear that you didn't have a more positive experience when contacting us to troubleshoot the issue with your V8 Absolute. We wouldn't expect that the troubleshooting process should take so long, and we appreciate you sharing this with us. With regard to the tracking for your replacement part, it was shipped via Pitney Bowes (USPS), and you can track those packages here: https://clientconnect.shipment.co/track
If you still need assistance with your machine or tracking your order, please get in touch with us directly at askdysonUS@dyson.con.
Best wishes,
Kelly
Dyson Customer Support
If you still need assistance with your machine or tracking your order, please get in touch with us directly at askdysonUS@dyson.con.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson