Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Average customer rating
4.6
(3,060 Reviews)
Rating breakdown 3,060 reviews
5 Stars
2,394
4 Stars
391
3 Stars
96
2 Stars
80
1 Star
99
92%of customers recommend this product.
(
2,756 out of
3,003)
Customer Reviews for Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Customer Rating
5
Extremely powerful.
on November 1, 2016
Posted by: Wenzel
My husband bought this one week ago and we are amazed at the great job this little powerhouse can do. We have a central vac, but when I used the Dyson on the carpeted stairs and saw the difference it was like night and day. Not to mention the Dyson is so easy to use, no long hose following you or getting tangled. I do wish you could purchase an additional tube to enable reaching up to vac. walls, blinds and curtains.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
It is good but it could be great!
on December 23, 2021
Posted by: byfaithnc
Gender:Female
This is my first Dyson and first cordless vacuum. I love the cordless feature. Very convenient and I vacuum even more now because I don't dread pulling out the vacuum and plugging in and fighting the cord. The battery life is awful, but this is my first cordless so I don't have anything to compare it to. On Max suction, the battery life lasts 9 minutes and takes 4 hours to recharge. On high suction extended run the battery holds enough to vacuum about 1800 sq. ft. About 20 minutes. Still takes 4 hours to recharge. The suction is great, just like a regular vacuum. It is hard to push and pull on carpet and thick pile rugs, but perfect on hardwood floors which is what most of my home is. I started out with the V11 Outsize Absolute+ and the suction was amazing on it, but it was SO heavy, I had to ice my elbow after each use. I was able to return it and exchange for the V8. Was sad to let go of 2 batteries and larger chamber but, my elbow was more important. What could they do to improve? 1. A lighted vacuum head. I attached a cordless light to mine with a command strip so as not to damage it, but it falls off here and there. I like to see that I have vacuumed up every hair and lint on my hardwood floors. We need a light. 2. Currently the V8 battery cannot be exchanged, it is built in. A removable battery with option to purchase two. Or even better, make the battery last longer and charge quicker. 3. A slightly larger chamber for the debris. It fills up quick. Pets!!! Overall, I am keeping it and happy. Giving it 4 stars only because it is PRICEY for what it is and the improvements are much needed given the price.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Brilliant Use of My Time
on December 13, 2021
Posted by: Doug in Arizona
Gender:Male
[This review was collected as part of a promotion.] I’ve been renovating my house and dust is everywhere. This was the only vacuum that thoroughly got the dust up. I could not be happier- I look forward to my new hobby which is cleaning my house.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Very good until it needs service
on April 27, 2022
Posted by: wam525
Gender:Male
We've had this for a few years and it's done very well, but when we needed a new battery, it took an hour to diagnose the problem, and the greater than 2 weeks to get it. Dyson uses a primitive tracking system, so one can't even find out when it's coming. Also the need to wash the conical filter and wait 2 days for it to dry is a real poor system design.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 27, 2022
Hi there, this is Kelly with Dyson. We're sorry to hear that you didn't have a more positive experience when contacting us to troubleshoot the issue with your V8 Absolute. We wouldn't expect that the troubleshooting process should take so long, and we appreciate you sharing this with us. With regard to the tracking for your replacement part, it was shipped via Pitney Bowes (USPS), and you can track those packages here: https://clientconnect.shipment.co/track
If you still need assistance with your machine or tracking your order, please get in touch with us directly at askdysonUS@dyson.con.
Best wishes,
Kelly
Dyson Customer Support
If you still need assistance with your machine or tracking your order, please get in touch with us directly at askdysonUS@dyson.con.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Best battery operated vacuum
on February 14, 2017
Posted by: Iliya
Gender:Male
I've owned multiple battery operated vacuums and this is by far the best. It's light, it's versatile, the extensions are just great, it's easy to clean. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson rocks
on November 19, 2021
Posted by: Mike49724
Gender:Male
I bought one of the original Dysons when they first came out, and enjoyed it for a long time. By the time it died I'd moved to an apartment with very little carpeting, so I thought a cheaper vacuum would suffice. I went through two or three but nothing compared to my Dyson, so when the last "other brand" one died I bought this stick model. I absolutely love it! Besides the power and ease of use, I appreciate the lightness now that I'm getting up in years, and I really love the fact that it doubles as a handheld unit. I'll never buy anything but Dyson ever again.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Changed my life!
on December 12, 2021
Posted by: MG475
Gender:Female
Best vacuum ever. Lightweight, great suction and pick up. Easy to put together and to empty cylinder. Love this vacuum!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1
Refurb fail
on April 26, 2021
Posted by: Bellzy
Unfortunately, due to a medical emergency I didn’t open the box for more than a month. I was unable to do any housework so when I finally was able to do so I was pretty excited to give it a try. Unfortunately, I assumed it was sent with a little charge so when it stopped working after after a few minutes I just set it up to charge. It never worked again.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 27, 2021
Hi there, this is Kelly with Dyson. We're sorry to read your review, and to hear that you've had issues with your refurbished Dyson V8 Absolute. Our high quality refurbished machines have gone through our Dyson Refurbishing Process and then been thoroughly tested to meet performance standards. Each machine that is approved for shipment as a refurbished model has passed a detailed inspection and tests to meet the same standards as a new machine. Units may have some cosmetic blemishes that include scratches and/or other surface imperfections, that do not affect functionality.
We would certainly not expect you to have issues after your initial charge and discharge of the battery. Your purchase is backed by a 6-month guarantee, and we would value the opportunity to provide you with assistance, to ensure that your vacuum is performing as intended. Please reach out to us at askdysonUS@dyson.com and it will be our pleasure to assist further. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
We would certainly not expect you to have issues after your initial charge and discharge of the battery. Your purchase is backed by a 6-month guarantee, and we would value the opportunity to provide you with assistance, to ensure that your vacuum is performing as intended. Please reach out to us at askdysonUS@dyson.com and it will be our pleasure to assist further. We look forward to your correspondence.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson