Customer reviews from Dyson
Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Average customer rating
4.6
(3,061 Reviews)
Rating breakdown 3,061 reviews
5 Stars
2,394
4 Stars
391
3 Stars
96
2 Stars
80
1 Star
100
92%of customers recommend this product.
(
2,756 out of
3,004)
Customer Reviews for Dyson - Refurbished Excellent - V8 Absolute Cord-Free Stick Vacuum - Yellow
Customer Rating
5
So Powerful
on July 24, 2021
Posted by: Canelly
I bought this a month ago. To replace a canister ball Dyson. I have a cordless Dyson for the first floor. And now I have one for the second floor. I purchased them two years apart. This newest Dyson is even more powerful. I just am very happy with Dyson products.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
2
7 minutes ONLY :((
on November 24, 2020
Posted by: Muffet
Gender:Female
I've had this for about 2 years and it drives me nuts,,, since day one. Like the product description says, it runs only 7 minutes on high with an attachment. 10 minutes on regular. Who would use it without an attachment???
Anyway, it is a great performer BUT 7 minutes is only enough for a quick pick up around the floors. It cannot possibly be used to clean your house nor to quick-sweep more than two rooms. I can only use it for dust bunnies and crumbs and then it dies and need to recharge. Very irritating since it does do a good job.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, November 25, 2020
Hi there, this is Kelly with Dyson. We're sorry to hear that in your use, you've had such a frustrating experience with your Dyson V8 Absolute. The Dyson V8 cordless vacuum cleaner has a run-time enhancing trigger. Battery power is only used when the trigger is pushed – it is not wasted when moving from room to room, or moving around obstacles. All of our cordless units do come switched on to MAX mode out of the box, otherwise, when not set to MAX mode, a full charge gives 40 minutes of fade free power or 30 minutes when using the motorized floor tool.
When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal and Absolute variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
When using your machine in MAX with the direct-drive Motorhead, run time will be approximately 7 minutes. Dyson Animal and Absolute variants come equipped with a mini motorized head which is designed to pick up pet hair from furniture and stairs. You can also use this tool with the machine in MAX power for optimum pick-up, if you find that standard power is leaving pet hair behind.
We'd value the opportunity to assist you, to make sure your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. We're keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Love it!
on February 23, 2021
Posted by: Valli
Gender:Female
What a difference from our clunky old vacuum. It is so light and efficient.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Battery life
on December 12, 2016
Posted by: Rere23
Gender:Female
When I vacuum it only makes sense to use max power setting which has a short battery life and along with the high price not sure I made the best decision buying the vacuum u. I did NOT receive any free products!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Changed the way I clean
on February 28, 2017
Posted by: NixB
Gender:Female
I have a heavy vacuum with a self- drive motor and a central vacuum with hoses and tools on both floors of my home. All are a pain to take out and use because of weight, having to change the power connections and dragging a cord or long hose behind you. Because of this I vacuumed infrequently in the past.
The Dyson is right there on the wall and needs no connection to anything and is light and easy to use so I use it daily. It seems to do as good a job as the other Vacs; my complaint is that the collection bin doesn't hold enough dirt but it sure is easy to clean out! My only other gripe is that there is no way to carry tools on the vac and not all the tools can be stored on the wall station. I have a dog and a cat and this vac gets their fur!!
Expensive e but a great purchase.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
goes under more than I could before and super easy
on July 26, 2017
Posted by: rider1
Gender:Female
I love it, goes every where, light weight, and flexible.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Good but not awesome as i was expecting
on December 13, 2020
Posted by: AuntieMP
Gender:Female
I don't vacuum. Spouse does that. Our place is under 1000 square feet (1bed/1bath). He's had issues with the battery/charge life - advertisements says up to 40 minutes. If he gets 15 minutes he's happy. Today I tried the Dyson. I was so worried that the charge would run out before I finished it was nerve wracking. And a few more minutes holding the trigger is would have developed a blister. We are keeping it, but not over the moon as I thought he/we would be. I have a Dyson hairdryer and it's awesome. I thought this would be the same experience
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, December 17, 2020
Hi there, this is Kelly with Dyson. We're sorry to learn that so early on in your use, you've had battery and run-time issues with your Dyson V8 Absolute. This is unusual to hear. Your machine offers two suction modes,MAX and regular. MAX suction provides a generous boost of suction for larger debris, or more stubborn messes. In this mode, run time will be about 7 minutes, so it's not a mode we'd recommend using for everyday vacuuming. In regular suction mode, run times will be up to 30-40 minutes, depending on whether you're using one of your motorized floor tools.
We would certainly not expect a blister to occur as a result of using your Dyson product. If you are finding this to be your experience, we would recommend holding the unit lower down the handle to prevent rubbing or pressure on the top of your hand. Please also keep in mind that Dyson cordless vacuums will feature a runtime enhancing light touch trigger, which requires little pressure to run the unit as well. It may also prove helpful to ensure the unit is held with a firm, but not a very tight grasp, given that the light touch trigger does not require a very hard press or grasp to operate.
While we don't ever expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
We would certainly not expect a blister to occur as a result of using your Dyson product. If you are finding this to be your experience, we would recommend holding the unit lower down the handle to prevent rubbing or pressure on the top of your hand. Please also keep in mind that Dyson cordless vacuums will feature a runtime enhancing light touch trigger, which requires little pressure to run the unit as well. It may also prove helpful to ensure the unit is held with a firm, but not a very tight grasp, given that the light touch trigger does not require a very hard press or grasp to operate.
While we don't ever expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Customer Rating
5
Powerful sucker
on November 2, 2016
Posted by: Seanb77
Gender:Male
I love this thing battery lasts very long not on max mode even using the power heads very impressed with it
I would recommend this to a friend!
Written by a customer while visiting Dyson