Customer reviews from belkin.com
Belkin - Refurbished Excellent - Thunderbolt 3 Dock Pro w/ Thunderbolt 3 Cable, Dual 4K @60Hz, 85W Upstream Charging - Docking Station - Aluminum
Average customer rating
3.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
32
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
8
50%of customers recommend this product.
(
15 out of
30)
Customer Reviews for Belkin - Refurbished Excellent - Thunderbolt 3 Dock Pro w/ Thunderbolt 3 Cable, Dual 4K @60Hz, 85W Upstream Charging - Docking Station - Aluminum
Customer Rating
1
Displayport does not work with mac or PC
on July 20, 2020
Posted by: Alessandro
from Ny
Display Port does not work with both my MacBook 15 (2019) and 16 inch (2020) as well as with Lenovo thinkpad t490 W10 pro. The same monitor works fine with a different hub.
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
2
Not truly compatible with new 16-inch MacBook Pro
on May 30, 2020
Posted by: caduser18413
from Manhattan, NY
It provides the stated connectivity, but is unable to deliver enough power to keep a 2019 16-inch MacBook Pro fully charged under load — it only provides 85W but the laptop needs a 96W power supply. Despite saying power source "Power Adapter", the battery slowly drains and eventually the computer shuts itself off. It also fails to wake up displayport-attached monitors reliably after sleep, and I often have to disconnect and reconnect repeatedly until the display works again.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Support, May 30, 2020
Hello,
The Belkin F4U097 supports power charging to a laptop up to 85W using the Thunderbolt 3 Port marked with a computer icon (located at the back panel). Also, for the display concern, if you’re using a Mac OS computer, then please make sure to upgrade to the latest Mac OS version. Update us then over email on the details of what happened so we can have this taken care by our Product Experts by sharing it through BelkinCares@belkin.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
The Belkin F4U097 supports power charging to a laptop up to 85W using the Thunderbolt 3 Port marked with a computer icon (located at the back panel). Also, for the display concern, if you’re using a Mac OS computer, then please make sure to upgrade to the latest Mac OS version. Update us then over email on the details of what happened so we can have this taken care by our Product Experts by sharing it through BelkinCares@belkin.com with your contact info and the link of this review, for our reference.
Regards,
Elyza
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Unable to turn on computer from Power Off
on August 18, 2020
Posted by: skoopy
from Washington, DC
This product is great to use it with my MacBook Pro. However, this product does not have any power button to turn on my laptop from Power Off. I have to unplug and re-plugin it back to the laptop. Then, the computer is able to be turned on by pressing any key on the keyboard or shaking a mouse. I contacted Belkin support if there is any resolution to the issue. But I was asked to transfer to a department and then, the department transferred to another depart.... I am frustrated with your poor customer services.
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
1
Numerous issues making it a poor choice
on June 16, 2021
Posted by: jolindse
from Gothenburg Sweden
I bought this dock at the start of 2021 and it's been a bumpy ride.
1. When macbook goes to sleep and you have ethernet cable connected it will take down your entire network. There are a number of threads about this issue and Belkins only response has been to unplug everything before computer goes to sleep. This defies the whole purpose of the dock and doesnt seem to be something that is being worked on solving.
2. I have dual monitors connected to the dock and from time to time the second monitor doesnt wake up from sleep when I connect the macbook. Other times both monitors are being reported as the same type to MacOS which messes up the monitors individual settings in terms of scaling and alignment. Only workaround is to restart the computer.
2. I have dual monitors connected to the dock and from time to time the second monitor doesnt wake up from sleep when I connect the macbook. Other times both monitors are being reported as the same type to MacOS which messes up the monitors individual settings in terms of scaling and alignment. Only workaround is to restart the computer.
To charge a premium price for a product that is clearly dysfunctional and then not bother to provide any updates or other true error handling from Belkin is down right dishonest!
Response from belkin.comBy Belkin, Customer Support, June 18, 2021
Hi jolindse,
We understand where you’re coming from, and we appreciate your sharing your honest feedback.
Please reach out to us at BelkinCares@belkin.com if you need further assistance with your device. Include the link to this review for reference.
Regards,
Kyla
Belkin Support
We understand where you’re coming from, and we appreciate your sharing your honest feedback.
Please reach out to us at BelkinCares@belkin.com if you need further assistance with your device. Include the link to this review for reference.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Great dock, but DisplayPort not working properly
on July 20, 2020
Posted by: Kirill
from San Francisco
Sometimes when I power on the dock and press any key on keyboard, Mac awakes and display starts showing the picture. But sometimes it does not until I open the lid on my Mac. I do power off all devices occasionally. But it also happens when I just press Ctrl+Shift+Eject, and then 5 min later try to wake it up by pressing any key.
Prevent computer from sleeping automatically when the display is off is checked.
As being said in other reviews, lots of times I have to power cycle the dock, the display, or open-close the lid to make dock work.
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
2
Expected More
on October 22, 2020
Posted by: JayM28
from Kentucky
[This review was collected as part of a promotion.] I am using this on a Macbook Pro in a home office situation. I had no issues setting it up and getting up and running. While I love the look of the dock, I expected more of it operationally. I was surprised at number of USB-C to Thunderbolt. Personally, I think there should be more Thunderbolt connections, since most devices I use are USB-C. It is also very underpowered for basic home office use. I had a headset, 2nd display, ethernet, camera, and light connected and it disabled devices, so I connected the camera directly to the computer and still had power issues. I think it will be fine with devices that are not requiring much, if any, power. I personally would have put the audio connector on the rear of the unit, but thankful it has one. The SD card slot is a nice bonus. I think the dock will work well for the average home user, but in a home office or a more tech oriented setup, it would take some thoughtful configuration to get the setup to work.
Response from belkin.comBy Belkin, Customer Support, October 22, 2020
Hi, JayM28,
We appreciate your detailed feedback. Should you want to discuss more around this or if you need assistance, feel free to reach us at BelkinCares@belkin.com and don’t forget to include your contact information and a link to this review as a reference.
Regards,
Rosalyn
Belkin Support
We appreciate your detailed feedback. Should you want to discuss more around this or if you need assistance, feel free to reach us at BelkinCares@belkin.com and don’t forget to include your contact information and a link to this review as a reference.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Solid Dock
on October 27, 2020
Posted by: dchargerfan1
from Pensacola
[This review was collected as part of a promotion.] Has all the ports I need, and charges quickly. No issues and solid build quality make this a great dock.
Written by a customer while visiting belkin.com
Customer Rating
5
Great dock!
on October 31, 2020
Posted by: Jayfrank
from Cheyenne, WY
[This review was collected as part of a promotion.] Been using it for a month now with a Dell rugged tablet for work. Provides great additional capabilities! Powers my device well and the transfer rates are rock solid. It’s small/light enough to go portable to more remote location for temporary ops.
Written by a customer while visiting belkin.com