Customer reviews from belkin.com
Belkin - Refurbished Excellent - Thunderbolt 3 Dock Pro w/ Thunderbolt 3 Cable, Dual 4K @60Hz, 85W Upstream Charging - Docking Station - Aluminum
Average customer rating
3.8
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
32
4 Stars
8
3 Stars
7
2 Stars
8
1 Star
8
50%of customers recommend this product.
(
15 out of
30)
Customer Reviews for Belkin - Refurbished Excellent - Thunderbolt 3 Dock Pro w/ Thunderbolt 3 Cable, Dual 4K @60Hz, 85W Upstream Charging - Docking Station - Aluminum
Customer Rating
3
Great product, but one port isn't working
on October 15, 2020
Posted by: KellyNYC3
from Wappingers Falls, NY
[This review was collected as part of a promotion.] The Thunderbolt 3 Dock Pro is a great product in concept and I really looked forward to using it. It has nice heft to it and looks good on my desktop. I like the ability to plug my MacBook Pro into it with the USB-C to USB-C cable that was provided. And the extra USB-A ports (front and rear) have been useful for other devices, like an iPhone charging pad, charging my ear buds, etc. I have a USB-C external monitor on order, so I haven’t use that capability yet. The one issue I have is that the front USB-C port shuts down when I plug anything into it. I get a message on my computer that says “USB Accessories Disabled”. If I plug the same device directly into a USB-C port on my MacBook, this error does not appear. I feel fairly confident that this is a fixable problem and am working with Belkin customer care to resolve it.
Response from belkin.comBy Belkin, Customer Support, October 16, 2020
Hi, KellyNYC3,
We heard you. Don’t worry as our Support Team will do their best to assist you around this matter. Hang tight in there. Should you need anything else, just email us at BelkinCares@belkin.com so we can lend you a hand. We’ll just be here.
Regards,
Rosalyn
Belkin Support
We heard you. Don’t worry as our Support Team will do their best to assist you around this matter. Hang tight in there. Should you need anything else, just email us at BelkinCares@belkin.com so we can lend you a hand. We’ll just be here.
Regards,
Rosalyn
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Stylish and Functional!
on October 20, 2020
Posted by: HED0413
from Indiana
[This review was collected as part of a promotion.] I wasn't sure what to expect opening the box of the Thunderbolt 3 Dock Pro. What I found was a very nicely styled device that fits in well with my home office. The number and type of outlets is impressive and they all work well. I did have an initial problem when I attached a couple portable external drives, one USB, and the other a Thunderbolt, but changing the port being used on the laptop corrected that and when I went back to the original port, all worked fine. Probably just didn't have the plug seated well enough. The dock works as advertised with my laptop, quickly charging it as well. It also works as a dock only when attached to my iMac. The only thing I would like to see added is a way to plug into my old laptop that only has the old style USB ports. (Maybe there is and I just don't know of it!)
Written by a customer while visiting belkin.com
Customer Rating
1
Not a wise investment
on May 14, 2022
Posted by: atrans
I've been using this product for the last 2 years and can honestly say it's a piece of junk. When you attach your Thunderbolt 3 cable to the docking station, you're playing Russian roulette. It will only function for a third of the time. My firm ordered ten devices, and all of my coworkers are having the same problem. Oh, and be prepared for your Macbook Pro to crash at any time.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, May 14, 2022
Hi atrans,
We appreciate and have taken note of your feedback on the Belkin F4U097. For assistance on troubleshooting, we encourage you to call our support hotline, found on this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Belkin Support
We appreciate and have taken note of your feedback on the Belkin F4U097. For assistance on troubleshooting, we encourage you to call our support hotline, found on this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Slow and Hot
on October 13, 2022
Posted by: BobbyC
from Atlanta, GA
I give the Thunderbolt™ 3 Dock Pro a generous ★★★.
GOOD: This device will allow you to connect many external devices to one Thunderbolt port. I have 2 4k monitors, a printer, power supply, and a network cable all connected to one Thunderbolt port on my macbook.
BAD: This device gets hot after several hours of use. Occationally one or both monitors that are connected to it will lose signal. And waking my MacBook when connected is VERY SLOW. It takes a full 30 -60 seconds to wake up and get everything working and then occationally one of the monitors won't have signal, requiring an additional minute or so of trubleshooting.
GOOD: This device will allow you to connect many external devices to one Thunderbolt port. I have 2 4k monitors, a printer, power supply, and a network cable all connected to one Thunderbolt port on my macbook.
BAD: This device gets hot after several hours of use. Occationally one or both monitors that are connected to it will lose signal. And waking my MacBook when connected is VERY SLOW. It takes a full 30 -60 seconds to wake up and get everything working and then occationally one of the monitors won't have signal, requiring an additional minute or so of trubleshooting.
No, I would not recommend this to a friend.
Response from belkin.comBy Belkin, Customer Service, October 13, 2022
Hi, Bobbyc,
The behavior of the dock is far from expected and we'd like to check this out further. Make sure that the dock is placed on spot away from other other electronic devices and a well-ventilated area. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
The behavior of the dock is far from expected and we'd like to check this out further. Make sure that the dock is placed on spot away from other other electronic devices and a well-ventilated area. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
Works with Mac/HP Monitor via DP and Camera
on August 25, 2020
Posted by: pzlad
from Los Angeles
I have this connected with my Mac, HP Monitor via Display Port and Camera and it works pretty well. I also have other peripherals connected. It is sturdy and charges my laptop so great product!
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
5
Sleek, Ergonomic and Powerful
on October 8, 2020
Posted by: Developer
from California
[This review was collected as part of a promotion.] Hello everyone
Just a quick recap of what you get with this cool docking station.
On the left rear side you have 4 traditional USB Type A ports, a LAN Network port, and a Display port, along with the Thunderbolt type c that is also capable
delivering 4k resolution.
Just a quick recap of what you get with this cool docking station.
On the left rear side you have 4 traditional USB Type A ports, a LAN Network port, and a Display port, along with the Thunderbolt type c that is also capable
delivering 4k resolution.
On the front side you get 1 super speed port, one type c 3.1 port a secure digital card, and a headphone jack, which I think is a nice feature they decided to integrate, and for future designs should always come standard.
Probably the only downside is that you have to use a power brick, and some of you may not be used to this, but in order to power so much data, this is unavoidable; the power supply packs 170 watts in total, that’s even more than a typical laptop, so you shouldn’t have any problems when it comes to powering many devices at once.
The only thing I noticed, is that the front USB Type C port, could not deliver Fast Charging, however, my device is an old Tab S3, so it may vary by device.
The only thing I noticed, is that the front USB Type C port, could not deliver Fast Charging, however, my device is an old Tab S3, so it may vary by device.
The Thunderbolt cable that is included, its rated up to speeds of 40Gbps, and this is the one that will manage all the data between the docking station and your computer.
I currently lack a Thunderbolt 3 port in my system, but with only a regular USB 3.1 I was able to get speeds up to 300 MB/s, which is very fast already, but not as fast as Thunderbolt 3. I will update in the future the results with a TB3 system.
Overall, I do recommend you buy this Dock, the quality is exceptional, the curved modern design looks great, and blends easily on any desktop environment. it has a shaved metallic surface, and it definitely feels premium quality in your hands, the size is about the same of a typical portable battery.
(click to see the video)
Written by a customer while visiting belkin.com
Customer Rating
4
Pretty good dock
on October 12, 2020
Posted by: untitledAltTrack
from Dayton, OH
[This review was collected as part of a promotion.] Disclaimer: I was sent a unit from Belkin specifically to review
The Thunderbolt 3 dock pro is a great dock for a MacBook Pro. It can connect up to two monitors, charge and act as a hub for any other things you need to plug into your Mac without having a bunch of dongles. The only downside is you also have to have compatible monitors as well. It only has usb-c and DisplayPort connections so I had to buy a couple of adapter to get that to work. other than the minor drawbacks above this dock has been great. I have not experienced any lag or latency between the monitors and computer, the dock is easy to set up and use, and it looks great too. I would recommend this product for anyone looking for a dock like this.
Written by a customer while visiting belkin.com
Customer Rating
5
This is a strong tool to help with a laptop setup
on October 14, 2020
Posted by: RobertI
from Waco, TX
[This review was collected as part of a promotion.] So I really like this particular item. It works well with both of my laptops. Its strength comes from the powered USB–C port which can power and charge your laptop’s battery. It is important to note that you will need a laptop that can receive power through that port first. I still can use it fantastically for my gaming laptop that I use both for games and for photo editing because it has a great card reader and extra USB-C ports, I think I will use it for the more portable laptop to charge the battery and avoid taking out my power cord.
It’s built well and solid. This is not cheap feeling, so it compliments nicer laptops really well.
Written by a customer while visiting belkin.com