Response from ATT.comBy -Eli, AT&T CARE, October 8, 2025
Hey there, we value your feedback and appreciate you sharing your experience. We understand that your iPhone 15 camera shattered only two weeks after purchase, and I recognize how frustrating and inconvenient this must be for you. We can imagine how upsetting it must be to experience this with a new device, especially when you rely on it for important photos and communication. For warranty claims related to a shattered camera on an Apple iPhone 15 within two weeks of purchase, the device is covered by Apple's one-year limited warranty. You can contact Apple directly for support at www.apple.com/support. Please feel free to reach out to us if you need assistance with checking more options or require any assistance.