Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone 15 256GB (Unlocked) - Black
Average customer rating
4 out of 5
4
(80 Reviews)
Open Ratings Snapshot
Rating breakdown 80 reviews
5 Stars
53
4 Stars
3
3 Stars
7
2 Stars
6
1 Star
11
75%of customers recommend this product. 
(
44 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - iPhone 15 256GB (Unlocked) - Black
Customer Rating
1 out of 5
1
N/A
on October 31, 2023
Posted by: Jolo
from Az
Verified Purchase:Yes
Switch from android to iPhone, huge mistake
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Requires new plug shape/size
on October 31, 2023
Posted by: Annoyed22
Verified Purchase:Yes
Wish I knew it was going to require a whole new plug system before we purchased it. We’re not ready to change out every cord in our home and cars.
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Good phone but some overheating problems charging
on October 5, 2023
Posted by: Antace
from Miami, FL
Verified Purchase:Yes
Like the phone however it overheats when I put it on my charging tray in my car. I understand and received today a fix from Apple. Hopefuly that will address the issue.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Better communicate prices w customer
on October 2, 2023
Posted by: Why Require Name
Verified Purchase:Yes
Resource was excellent but process announcing that he was coming to my office was poor.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Pain in the rear biscuits to setup
on September 26, 2023
Posted by: Marcellus Verner
from Oklahoma
Verified Purchase:Yes
Went to set it up, and transfer from previous iPhone, transfer failed. I read that you must accept the update to fix this problem. I went to update it, and the phone was stuck on update even after a hard reset. Finally after trying everything including restarting phone about 10 times i skipped both the transfer and update. After setting it up without transferring, I had to reset to factory settings and do everything over again. What was supposed to be simple literally took all day. The worst part was that it transferred eSIM to new phone, but without fully setup there was no way to access text messages, etc. very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Solid Upgrade, But Poor Delivery and Paieing
on September 26, 2023
Posted by: M Lindberg
Verified Purchase:Yes
The phone is a beautiful piece of updated technology, however the delivery thru FedEx was very troublesome and I have had considerable difficulty pairing the new phone with my Apple Watch.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best Yet
on September 26, 2023
Posted by: Masibee
from Aransas
Verified Purchase:Yes
Excellent and high quality
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
delivery issue
on September 23, 2023
Posted by: fremont0922
Verified Purchase:Yes
I missed the first delivery attempt from fefex on Friday.
Instead of another delivery attempt later same day, it is rescheduled for delivery next Monday becasue of shipper’s instruction? Just does not make sense.
Written by a customer while visiting ATT.com
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