Customer reviews from thermacell.com
Thermacell - Patio Shield - Citrus
Average customer rating
4.1
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
247
4 Stars
32
3 Stars
21
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Thermacell - Patio Shield - Citrus
Customer Rating
1
Not Impressed
on July 24, 2022
Posted by: AtlanticAcres
from Ns Canada
I bought this several days ago. 1st attempt it did not repel the mosquitoes. 2nd attempt, appears to attract more. Changed out blue repellent, still no luck.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 25, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Saved our family vacation
on July 20, 2022
Posted by: Anonymous
from Pittsburgh,Pa
9 people (5 adults 4 kids) camping and last year the mosquitos ruined the outdoor aspect of our trip. Found these by chance and I am here to tell you they are nothing short of a miracle. We set 5 up all around our campsite creating a safe zone. Not a bite or buzz. As soon as we stepped out of our perimeter it was epic plague like attacks on every inch of flesh. These are a must have and the creator of this product should be hailed as the genius they are.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
Stopped working after one summer
on July 16, 2022
Posted by: Donnaf
from Hartland wi
I bought one a few years ago and it works great. Bought another and it stopped working after one summer. Used for camping
Response from thermacell.comBy Customer Service, July 19, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Awful Product
on July 6, 2022
Posted by: TanyaCVV
from Hanwell, New Brunswick
The mosquitoes literally landed on the device. I left it running for over half an hour and even had a mosquito come right up into my face and land on my nose sitting 1 foot from the device. Awful waste of money that I hope I can find a way to get back.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 8, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
No bugs, no bites!
on July 3, 2022
Posted by: KATZMEOW
from Forestburgh, NY
My son gave me this for Father’s Day. Great present great product. I followed the directions, turned it on and good pesky biting insects! Ya ya…
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Customer Rating
1
Didn’t work
on July 3, 2022
Posted by: Heggies73
from Chesterfield, Michigan
I had high hopes for this product but it did nothing. I had it just a foot away from me on my deck and mosquitoes were still all over me. I used up one whole cartridge not bothering to use it again. Definitely not worth the money.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 5, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Works great!
on July 3, 2022
Posted by: Anonymous
from Ontario Canada
We love these! We have 4 lol And I bring mine everywhere.
I find you do need about 1 person though.
But I do recommend them to everyone I know.
Only complaint is the refills get pricey.
I find you do need about 1 person though.
But I do recommend them to everyone I know.
Only complaint is the refills get pricey.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Not so sure
on July 2, 2022
Posted by: Amber
from Bozeman Montana
Mosquitoes love me, and so I purchased this so I could sit in my hot tub without being bitten. However even the slightest Breeze of wind put out the flame
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 5, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com