Customer reviews from thermacell.com
Thermacell - Patio Shield - Citrus
Average customer rating
4.1
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
247
4 Stars
32
3 Stars
21
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Thermacell - Patio Shield - Citrus
Customer Rating
3
Like the model
on July 5, 2026
Posted by: Dingen
from Québec, st hippolyte
Nice model but unfortunately it does not seem to work 100% over here. There are less mosquitoes but we have it installed 3 feet in front of us and the mosquitoes are still attacking us.
Response from thermacell.comBy Consumer Services, July 6, 2026
We’re truly sorry to hear that your product has not performed as expected. We understand how frustrating that can be, and we appreciate you taking the time to share your experience with us. Your satisfaction is very important to our team, and Thermacell stands behind our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can learn more and help make this right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
NO!!
on April 4, 2025
Posted by: Chelle
from Louisiana
We bought this hoping it would help with the mosquitos but it DOES NOT. It repels NOTHING! We bought the thermacell along with a box of refills and it was definitely a WASTE OF MONEY! Will NEVER recommend this product to anyone!
No, I would not recommend this to a friend.
Response from thermacell.comBy Jackie A, Consumer Services, April 11, 2025
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
It's simple...
on July 19, 2024
Posted by: Jay Cee
from Michigander
Simply use one for a couple of evenings, and then DON'T use it once.
You'll believe then.... Believe me (us, them, y'all,)!!
You'll believe then.... Believe me (us, them, y'all,)!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
4
loved it, but stopped working quickly
on July 15, 2024
Posted by: Virginie
from Montreal, Canada
I bought 3 of those last year. We loved them as they allowed us to stay outside without being biten. They were very efficient.
Unfortunaly, they all stopped working and won't "click" on.
Unfortunaly, they all stopped working and won't "click" on.
Written by a customer while visiting thermacell.com
Customer Rating
5
Bye bye mosquitos
on October 17, 2023
Posted by: Just Kat
from California
After purchasing various types of Mosquito repellents, I finally found this Patio Shield from Thermacell . Easy to follow instructions so once I set it up outdoors and wait approximately 15 minutes. The mosquitoes disappeared. I noticed it works better on less windy days. I use it near pool on patio while barbecuing and at the park. It’s worth it!
Written by a customer while visiting thermacell.com
Customer Rating
5
AWSOME Product
on September 11, 2023
Posted by: Henryblue
from Bloomington Illinois
This Is an Awesome product. I’m on my Second one and my son is on his Third one.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Horrible
on August 19, 2023
Posted by: TJ an
from Illinois
Used 2 of these on my patio,on 2 different occasions, 1 on top and 1 underneath and they are useless and minimal smoke comes out and I have been bit up both times.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , August 21, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Run out and get one now!
on August 9, 2023
Posted by: Carria
from Colorado
The mosquitoes have been relentless this season... until I started up my patio thermacell. This company has now earned my lifetime loyalty. This is the only product you need. Stop spraying yourself just to continue to get bitten. Start up your thermacell patio leave it outside for about 15 minutes and then join it to enjoy a beautiful summer night with no bites.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com