Customer reviews from thermacell.com
Thermacell - Patio Shield - Citrus
Average customer rating
4.1
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
247
4 Stars
32
3 Stars
21
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Thermacell - Patio Shield - Citrus
Customer Rating
4
ok
on June 1, 2020
Posted by: la grande
from quebec
I purchased this unit in green and one in red yesterday at Canadian Tire. On opening the box we noticed that there was no cover for the thermacell as indicated in the video. How do we get them. I think they would be necessary so that your unit would not get wet in bad weather. I know of others who have bought the same unit and they have a cover. Please inform me on where I can get these covers. I want the covers and Canadian Tire told me they received it this way, i do we get them if i would have known i would have not bought this ones
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 3, 2020
We removed the caps due to consumer feedback. If you would like a cap, contact us at service@thermacell.net or 1-866-753-3837 and we can help you out.
Written by a customer while visiting thermacell.com
Customer Rating
1
Mosquito rule
on May 30, 2020
Posted by: Mary 12
from SC
I bought this thinking it would work. It doesn't. I placed it where advised and got bit anyway. Very disappointed. I registered it. Tossed the box, so I am stuck with it.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, May 31, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
4
No cap
on May 30, 2020
Posted by: slsommer
from Stony Plain, AB. Canada
I purchased this unit in green and one in red yesterday at Canadian Tire. On opening the box we noticed that there was no cover for the thermacell as indicated in the video. How do we get them. I think they would be necessary so that your unit would not get wet in bad weather. I know of others who have bought the same unit and they have a cover. Please inform me on where I can get these covers
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: 786 Freight
from Pa.
Verified Purchase:Yes
Great product! Works as it should. Really like this unit.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Mark E
from San Mateo, California
Verified Purchase:Yes
Used this product at our ‘basecamp’ on a dry camping trip in Northern California. Worked great no Mosquito bites :-)
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Not worth it!
on May 24, 2020
Posted by: Smilie
from Long Island
I used it 2 times that added up to 3 hours and now it won’t turn on. No more butaine!
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, May 29, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Robert B
from Florida
Verified Purchase:Yes
I did not believe it would work. My neighbor has one. It works very well with in ten minutes the skeeters are gone.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Rachel
from Carolina Beach, NC
Verified Purchase:Yes
I love the color and design!!! I’ve used Thermacell for years and have always loved it.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com