Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
2.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
5
1 Star
7
20%of customers recommend this product.
(
3 out of
15)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
5
Food processor
on March 14, 2026
Posted by: BridgetteH
[This review was collected as part of a promotion.] This food processor was much larger than i anticipated it to be! It is able to hold quite a bit of food. I love that it has small suction cups on the bottom to hold it in place. It worked really well and I can’t wait to use it for all my meal prep!
Written by a customer while visiting influenster.com
Customer Rating
2
This is junk
on March 21, 2026
Posted by: Kikiwells
from Shrewsbury MA
Gender:Female
This food processor was purchased for me as a Christmas gift. I've used it probably 4 times, the bowl cracked while grating cheese and the safety lock on the side broke off! I remember when Black and Decker was a good product!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Corporate Customer Service, March 24, 2026
Hi Kikiwells,
Thank you for reaching out and for choosing Black + Decker. We appreciate you taking the time to share.
We’re very sorry to hear about your experience with the 8 Cup Food Processor Easy Assembly, especially regarding the cracked bowl and the safety lock on the side breaking off after only 4 uses.
We’d like to connect with you directly to see how best we can assist. Please contact us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to assist.
Thank you again for your feedback—we value the opportunity to support you.
Thank you for reaching out and for choosing Black + Decker. We appreciate you taking the time to share.
We’re very sorry to hear about your experience with the 8 Cup Food Processor Easy Assembly, especially regarding the cracked bowl and the safety lock on the side breaking off after only 4 uses.
We’d like to connect with you directly to see how best we can assist. Please contact us at empowercustomerservice@spectrumbrands.com or call 973-287-5134, Monday–Friday, 9am–5pm. Our customer care team will be happy to assist.
Thank you again for your feedback—we value the opportunity to support you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Not a shredder
on April 30, 2026
Posted by: queeny65
This is my second processor. I took the first one back because it would grind the cheese instead of shredding it Then it just died when I was trying to shred the cheese. I returned it and got another one during the holidays. I went to shred cheese again and this one died during the first use.
I have this processor sitting here in the box but I don’t have my receipt to return. This product is not made to shred cheese.
I have this processor sitting here in the box but I don’t have my receipt to return. This product is not made to shred cheese.
Response from blackanddeckerappliances.comBy Kimarla, Corporate Customer Service, May 1, 2026
Hello Queeny65,
Thank you for taking the time to share your experience and for choosing Black and Decker. We are very sorry to hear about the issues you have had with both food processors and understand how disappointing this must be. To move forward with your warranty claim, a valid receipt is required by our system. Please try to obtain a printed copy of the receipt from the store where it was purchased. Once you provide the receipt, we will be happy to assist you with the next steps.
You can reach us at empowercustomerservice@spectrumbrands.com or by calling 973-287-5134, Monday–Friday, 9am–5pm.
Thank you for taking the time to share your experience and for choosing Black and Decker. We are very sorry to hear about the issues you have had with both food processors and understand how disappointing this must be. To move forward with your warranty claim, a valid receipt is required by our system. Please try to obtain a printed copy of the receipt from the store where it was purchased. Once you provide the receipt, we will be happy to assist you with the next steps.
You can reach us at empowercustomerservice@spectrumbrands.com or by calling 973-287-5134, Monday–Friday, 9am–5pm.
Written by a customer while visiting blackanddeckerappliances.com