Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
2.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
5
1 Star
6
20%of customers recommend this product.
(
3 out of
15)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
4
Problem with cleaning the bowl
on January 17, 2019
Posted by: Mark 04
from Phoenix Az
Gender:Male
When hand washing, water gets in the handle and stays there for days. I would not put the plastic container bowl in a dishwasher. It is a design flaw. There seems to be no way to drain or dry out the condensation inside the handle. Eventually the screw securing the handle to the bowl will rust. Unsanitary.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Jim, Customer Service, January 18, 2019
Thank you for offering your feedback regarding your Black + Decker FP4100B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Works well until lid piece broke off
on March 12, 2019
Posted by: MissS
from Kitchener-Waterloo, Ontario
Gender:Female
The good processor works well, After several uses, the plastic tab on the lid that ensvles it to lock closed has broken. I don’t have the receipt, as it was a gift and feel it should not have broken with regular use so quickly. I cannot find a way to replace the lid so it can be used either...so frustrating.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Jim, Customer Service, March 14, 2019
Thank you for offering your feedback regarding your Black + Decker FP4100B. I’m sorry to hear about the trouble you’ve experienced with your food processor. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great.
on July 31, 2023
Posted by: GMS51
from MI
Gender:Female
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I am very happy with it
It does everything that I need it to.
It does everything that I need it to.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Replaced my old one
on February 2, 2025
Posted by: Omgme
This food processor replaced a very old Black and Decker food processor which I had been using for many years. This one is even better with a few design changes. I hope it will last as long as the old one.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
No complaints WHATSOEVER 😃
on March 30, 2025
Posted by: Anonymous
from Shawnee Oklahoma
Gender:Female
[This review was collected as part of a promotion.] This processor was a gifted to me. I have to say, I got it 3 days ago and I've already used it two times. I made a cucumber salad in record time. 😊 And I couldn't be more pleased. I didn't know I needed a food processor! Very simple to use and very simple to clean. Very happy.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Came broken
on April 9, 2025
Posted by: Pattie 49
from Saxonburg PA
Gender:Female
I bought this one week ago. Went to use for the first time and it will not come on. The outlet works, it is not over packed, trying to make hummus. Went over the instructions multiple times and can not get it to work. Definitely a waste of money.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, April 10, 2025
Thank you for offering your feedback regarding your Black+Decker Food Processor. I’m sorry to hear of the difficulties you're having with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Horrible at one of the main tasks it should be gre
on July 25, 2025
Posted by: Andrewhustava
from Texas
Gender:Male
Shredder blades are extremely dull grinds up the cheese rather than shreds and the space between the blades and entrance is too much so it doesn't work all that well to top it off i only ised it 2 times thus far and every time it smells as if the motor is gunna burn up redesign the lid and get a better motor and sharpen the shredder blades
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, July 25, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you're having with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great for everyday cooking
on February 28, 2026
Posted by: AmnA
[This review was collected as part of a promotion.] Powerful food processor with plenty of space. We used to make curry and the results were great. It has a locking cover with make it easy to seal and use.
Written by a customer while visiting influenster.com
