Customer reviews from blackanddeckerappliances.com
Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Average customer rating
2.7
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
6
4 Stars
1
3 Stars
1
2 Stars
5
1 Star
7
20%of customers recommend this product.
(
3 out of
15)
Customer Reviews for Black+Decker - Easy Assembly 8-Cup Food Processor - Black
Customer Rating
1
Junk, not dish washer safe
on August 8, 2025
Posted by: Wookie
from Ohio
Gender:Male
Broke after first use. I blended tomatoes for soup. My wife put it all in the dish washer and not the center shaft won’t go into the bowl anymore as the hole for it warped in the dish washer. It is NOT dish washer safe parts as labeled.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 11, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you've had with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Breaks easily
on August 5, 2025
Posted by: Caelie King
The bowl broke after maybe 10 uses. Can’t figure out how to order a replacement (if its even worth the money to do so.)
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 6, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you've had with your food processor's bowl. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Horrible at one of the main tasks it should be gre
on July 25, 2025
Posted by: Andrewhustava
from Texas
Gender:Male
Shredder blades are extremely dull grinds up the cheese rather than shreds and the space between the blades and entrance is too much so it doesn't work all that well to top it off i only ised it 2 times thus far and every time it smells as if the motor is gunna burn up redesign the lid and get a better motor and sharpen the shredder blades
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, July 25, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you're having with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Lid broke after 10 uses.
on April 12, 2025
Posted by: bmar
from Northern kentucky
Gender:Male
I purchased this processor to help mix ingredients. It works great but has a major flaw. A tab broke off of the lid near the handle and now it wont turn on. The tab on the lid is a safety and is aparently very fragile. No replacement option available. Lids online are half the cost of a new machine. Never buying Black and Decker products again! Its sad too, the machine worked great! Do better.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, April 14, 2025
Thank you for offering your feedback regarding your Black+Decker Easy Assembly Food Processor. I’m sorry to hear of the experience you had with your food processor's lid. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Came broken
on April 9, 2025
Posted by: Pattie 49
from Saxonburg PA
Gender:Female
I bought this one week ago. Went to use for the first time and it will not come on. The outlet works, it is not over packed, trying to make hummus. Went over the instructions multiple times and can not get it to work. Definitely a waste of money.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, April 10, 2025
Thank you for offering your feedback regarding your Black+Decker Food Processor. I’m sorry to hear of the difficulties you're having with your food processor. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your food processor has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
No complaints WHATSOEVER 😃
on March 30, 2025
Posted by: Anonymous
from Shawnee Oklahoma
Gender:Female
[This review was collected as part of a promotion.] This processor was a gifted to me. I have to say, I got it 3 days ago and I've already used it two times. I made a cucumber salad in record time. 😊 And I couldn't be more pleased. I didn't know I needed a food processor! Very simple to use and very simple to clean. Very happy.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Replaced my old one
on February 2, 2025
Posted by: Omgme
This food processor replaced a very old Black and Decker food processor which I had been using for many years. This one is even better with a few design changes. I hope it will last as long as the old one.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Works great.
on July 31, 2023
Posted by: GMS51
from MI
Gender:Female
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I am very happy with it
It does everything that I need it to.
It does everything that I need it to.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com