[This review was collected as part of a promotion.] I am very disappointed in this vacuum. I wanted to use it pick up cat litter. It takes a long time to pick up anything. I have to use my hand vac to finish cleaning. It definitely is not like the videos show.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, October 28, 2023
Thank you for taking the time to share your feedback regarding your Broom Vac. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at DirtDevilcustomersupport@ttifloorcare.com Warm Regards, The Dirt Devil Team
Written by a customer while visiting DirtDevil
Customer Rating
3
Takes practice to master, maybe the bristles are too short
on November 30, 2023
Posted by: ladykemma2
from katy texas
Verified Purchase:No
Early adopter here. I was also an early adopter of the magnificent "dirt devil whiskers robotic" that also took practice to master-- "bad user techniques" were generally the issue of complaints with most robotic cleaners, and not the fault of the robot. (At the moment, I cannot use my wonderful robots because I have a misbehaving cat.) This was not the case with the broom vac. I bought two, one for each part of the "all tile" house. The battery was generous enough for each part of the house. The weight was as expected. The angle to hold the broom for good suction is awkward. I understand that new products need user practice to maximize usefulness, but, this product needs tweaking. I think the bristles are too short. The vacuum was strong enough to pull the debris into the cup. The debris, crumbs, cat food, and cat hair in the dirt cup was remarkable. Maybe I was going too fast, but I found I had to go over the tile floor twice to get rid of the "crunchies". So, I will retry with a slower, more deliberate hand and a better angle and try to figure out how the little wheels work.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, December 3, 2023
Thank you for taking the time to share your feedback. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at DirtDevilcustomersupport@ttifloorcare.com Warm Regards, The Dirt Devil Team
Written by a customer while visiting DirtDevil
Customer Rating
1
the start is for the power coming on when I turned it on.
on October 17, 2023
Posted by: colleena
from Liverpool, NY
Verified Purchase:No
Seems very flimsy, the brush head does not conform to the floor surface to direct dirt/crumbs for proper suction. I own several Dirt Devil products and this is a huge let down
No, I would not recommend this to a friend.
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, October 21, 2023
Thank you for taking the time to share your feedback regarding your Broom Vac. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at DirtDevilcustomersupport@ttifloorcare.com Warm Regards, The Dirt Devil Team
[This review was collected as part of a promotion.] Just doesn't pick up like I thought it would needs more suction
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, October 13, 2023
Thank you for taking the time to share your feedback regarding your Broom Vac. We are sorry to hear you are not entirely satisfied with your purchase. We will ensure that this feedback is forwarded to the appropriate department. If you require additional customer service support, please feel free to reach out to us at DirtDevilcustomersupport@ttifloorcare.com Warm Regards, The Dirt Devil Team
Written by a customer while visiting DirtDevil
Customer Rating
5
Made cleaning so much easier.
on October 5, 2023
Posted by: Caleb
from Greenville SC
Verified Purchase:No
This has done really well on my hardwood floors. We have multiple pets and for daily vacuuming of pet hair off of the floor it works like a charm. It's better in my knees and back than a handheld vac and much less time consuming than a broom and dustpan. For simple daily cleaning it works like a charm.
[This review was collected as part of a promotion.] I have a house full of cats and dogs. This broom has done a great job and kept full power when I used it for the foyer, hallway, kitchen, half bath and utility room!
Written by a customer while visiting DirtDevil
Customer Rating
5
Kiss the dustpan goodbye!
on October 23, 2023
Posted by: Vinny
from Atlanta, GA
Verified Purchase:No
I was given this product by Dirt Devil to test it out. This vacuum broom combo is a massive upgrade from the dustpan/broom combo. No more dustpan line, and no more up and down to collect the dirt!
[This review was collected as part of a promotion.] Just didn't work like I was hoping it would with dogs and kinds alway in and out of the house it didn't sweep and suck up the dirt like I thought. Good for sweeping it in the dust pan and getting that little line of dirt that's always left
Response from DirtDevilBy dirtdevilpwr, dirtdevilpwr, November 19, 2023
Thank you for taking the time to share your feedback regarding your Broom Vac. We are sorry to hear you are not entirely satisfied with your purchase. If you require additional customer service support, please feel free to reach out to us at DirtDevilcustomersupport@ttifloorcare.com Warm Regards, The Dirt Devil Team