Customer reviews from Airo Comfort
Airo Comfort - 16000 BTU Portable Air Conditioner Inverter Dual Hose and Heater Large Spaces AC with Dehumidifier DIY Window Kit - White
Average customer rating
4.5
(1,626 Reviews)
Rating breakdown 1,626 reviews
5 Stars
1,083
4 Stars
349
3 Stars
111
2 Stars
29
1 Star
54
Customer Reviews for Airo Comfort - 16000 BTU Portable Air Conditioner Inverter Dual Hose and Heater Large Spaces AC with Dehumidifier DIY Window Kit - White
Customer Rating
1
mechanical issue
on August 10, 2025
Posted by: Kelly F
the ac unit is malfunctioning. it’s squeaky while running and sounds like a fan is going to explode. the unit will make a very loud “spinning” sound and then shut off. this happens many times throughout the day.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Airo portable air conditioner.
on August 10, 2025
Posted by: Russell W
Runs perfectly. Quite. Need to drain often.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Simple set up
on August 10, 2025
Posted by: Jordan H
This unit was a breeze to set up. Instructions were clear. 10 minutes in and it's in the window ready to be turned on.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Ac
on August 10, 2025
Posted by: Elizabeth S
So far so good
Written by a customer while visiting Airo Comfort
Customer Rating
5
Ac unit
on August 10, 2025
Posted by: Brian K
It wants me to register it before first use so I came here to register and they want a review now so.. yeah I’ve opened the box, it’s a good box. Looks good so far.
Written by a customer while visiting Airo Comfort
Customer Rating
5
Airo portable air conditioner
on August 10, 2025
Posted by: April H
We really like how quiet it is. Probably should’ve bought the next size up to be cooler in our house though.
Written by a customer while visiting Airo Comfort
Customer Rating
3
Instillation & operation of timing function more difficult than set forth in web presentation.
on August 10, 2025
Posted by: Robert T
I had to make modifications to my window by raising the bottom of the window seat by approximately 1 3/8" so that the window sliders would fit without blocking part of the vent tube opening. Also, the timer took some time to understand. First their is no clock that is set to the time of day. start times and stop times are merely in the increments of 1 hr each click from the time the input is made.
Neither of these were problems in the long run. the window modification is easy for someone with the skills. The time setting took a little time and testing before it was apparent how the timer worked.
these issues should be included in the information provided in the web presentation. Also, the installation manual could have been more helpful if these issues were discussed.
Neither of these were problems in the long run. the window modification is easy for someone with the skills. The time setting took a little time and testing before it was apparent how the timer worked.
these issues should be included in the information provided in the web presentation. Also, the installation manual could have been more helpful if these issues were discussed.
Written by a customer while visiting Airo Comfort
Customer Rating
4
Rough start
on August 10, 2025
Posted by: Angela V
Getting the window panel installed was a bit rough. The window does not stay next to the panel easily and I had to figure something else out. However, afterwards, it was easy to get started and the unit is great!
Written by a customer while visiting Airo Comfort