Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Average customer rating
3.9
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
128
4 Stars
34
3 Stars
16
2 Stars
17
1 Star
30
72%of customers recommend this product.
(
89 out of
123)
Customer Reviews for Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Customer Rating
4
LOVE IT!
on December 26, 2024
Posted by: EH24
from Syracuse, NY
Gender:Female
I have only had this for a couple weeks but, am thus far VERY pleased with it! It's light and easy to manage. It picks up really well. The self cleaning feature is GREAT! I really enjoy using it. I'd have given it 5 stars but may need a few more weeks with it to say.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Better than a Dyson!
on December 25, 2024
Posted by: libbyoee63_9637
[This review was collected as part of a promotion.] I love the lightweight nature of this stick vacuum! I also enjoy the self-emptying feature. The lights on the end are helpful for the dark corners and the underneath parts of furniture. The smart technology that selects the suction based on the surface is also amazing. I only wish there were more hooks for the attachments that come with it.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Checked off all the boxes
on December 25, 2024
Posted by: WarmWillie
from Victorville, CA
Gender:Female
We love the quad clean feature. I was worried about battery life but it is holding out. My wife loves the auto clear. With four kids, the oldest is six, we are constantly cleaning up the floors. Not having to get out the heavier corded Shark for a quickie Cowan up is a blessing
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Life Changer
on December 24, 2024
Posted by: Feebee
from Kentucky
Gender:Male
I bought this Shark product two weeks ago. It has changed my home tremendously. The amount of dirt in my carpet has decreased and the bare floors look and feel so much cleaner. Thank you Shark for another great product!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful vacuum
on December 23, 2024
Posted by: stephaniea576_8043
[This review was collected as part of a promotion.] Loving this new Shark stick vacuum! It is cordless, doesn’t take up much storage space, is lightweight, and the smart sensing for dirt, light, edges, and flooring is amazing! Works great for picking up all of the dirt that my dogs bring in from outside.
Written by a customer while visiting sharkninja.com
Customer Rating
4
A High-Tech Vacuum That’s Not Quite the Apex Preda
on December 22, 2024
Posted by: pitbullmom75_7012
[This review was collected as part of a promotion.] The Shark Cordless Detect Pro feels like it’s straight out of a sci-fi movie—cordless freedom, lights flashing, and detection modes beeping like it’s scanning for life on Mars. It’s lightweight and zippy, which is great for quick cleanups, but there are a few quirks that keep it from dethroning my Dyson.
First off, the cone-shaped filter seems to get clogged faster than a teenager’s phone storage, and when it self-empties, it leaves behind fur and fuzz like it’s saving souvenirs. The lights and detection modes? Cool at first, but it’s like vacuuming with a miniature disco ball—fun, but a little distracting.
Don’t get me wrong—it’s a solid vacuum with great features. But when it comes to tackling the real dirt of life, my Dyson still reigns supreme. Shark, you’re a great understudy, but you’re not stealing the spotlight just yet.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Shark attack
on December 22, 2024
Posted by: Bernie87
from NC
Gender:Male
Purchased this vacuum about three weeks ago. I am not 100% happy with it. The overall function of the vacuum is good, the downfall is the lack of battery power.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Extremely disappointed
on December 21, 2024
Posted by: Linds4
from Wichita, Kansas
Gender:Female
Bought this 4 months ago and have hated it ever since. Battery lasts only 20-25 min on eco mode. This vacuum is no match for a house with dogs as it bunches up the hair and leaves half of it behind.
Response from sharkninja.comBy SharkNinja, January 27, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sad to hear that you aren't happy with your vacuum. We'll absolutely share your feedback with the relevant teams to consider for our future products. In the meantime, please don’t hesitate to reach back out to our team at 1-855-427-5127, so we can get this rectified for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sad to hear that you aren't happy with your vacuum. We'll absolutely share your feedback with the relevant teams to consider for our future products. In the meantime, please don’t hesitate to reach back out to our team at 1-855-427-5127, so we can get this rectified for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com