Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Average customer rating
3.9
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
128
4 Stars
34
3 Stars
16
2 Stars
17
1 Star
30
72%of customers recommend this product.
(
89 out of
123)
Customer Reviews for Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Customer Rating
5
It is so powerful for a little stick!
on December 1, 2023
Posted by: angigrrrl
[This review was collected as part of a promotion.] Oh my goodness, this is my favorite vacuum. Seriously we dumped the Dustbuster and the Dyson. Now we have the shark robot vacuum and the shark stick! We were getting ready to clean our carpets when the shark arrived. I had already vacuumed the living room, but I thought let’s try out the new item and see if it picks up anything else it picked up a giant hairball from a carpet that had just been vacuumed. That’s not putting your money where your mouth is I don’t know what is.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing vacuum
on November 28, 2023
Posted by: Cody
from Riverton Utah
Gender:Male
Best vacuum we have ever owned, out floors have never been cleaner! Amazing I would buy it again!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cordless vacuum
on November 26, 2023
Posted by: mkt519
from Boston, MA
Gender:Male
[This review was collected as part of a promotion.] Great smart vacuum with automatic sensor that increases suction when going over lots of debris. Also can switch to to eco mode or full power too. The auto-empty function is great as well, keeps it ready to go and the debris bank has a little odor cartridge too. I love my shark vacuum!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
on November 7, 2023
Posted by: Jd50
I bought this a few weeks ago and I would never have a shark again. The battery fully charged only lasts about 15 min. or so. I can't even get my main floor done in one charge and only half the main floor is carpeted. The carpet area drains the battery.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark, November 10, 2023
Thank you for taking the time to leave your review, your feedback is appreciated.
We are sorry to hear you weren’t entirely satisfied with your Shark, your comments will be taken on board to ensure we can improve our products and services.
We hope you will consider Shark in the future and if you require any customer service assistance, please don’t hesitate to get in touch with our customer service team, they will be happy to assist you.
Kind regards,
Shark Clean US
We are sorry to hear you weren’t entirely satisfied with your Shark, your comments will be taken on board to ensure we can improve our products and services.
We hope you will consider Shark in the future and if you require any customer service assistance, please don’t hesitate to get in touch with our customer service team, they will be happy to assist you.
Kind regards,
Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
3
Battery needs improvement
on October 18, 2023
Posted by: WitchyMum13
from GA
Gender:Female
Love the vacuum but the battery life sucks! You guys need to make extra batteries ASAP!!!! I can’t even get half of my house done before it dies. This battery didn’t last me 30 mins and it was dead. Other than that I love the vacuum. But a good battery is a huge must.
Response from sharkninja.comBy SharkNinja, October 19, 2023
Thank you for taking the time to provide us with your review on the Shark Cordless Detect Pro Auto-Empty System. We are happy to hear that you love the vacuum. We are sorry to hear of your disappointment with the run time of the unit. We would like to let you know that we are working hard to get batteries available to purchase.
We appreciate your feedback as it helps up to improve our products.
We appreciate your feedback as it helps up to improve our products.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great product
on October 13, 2023
Posted by: jhen
from Maryland
Gender:Female
[This review was collected as part of a promotion.] This Shark cordless detect pro vacuum cleaner is simply amazing! it made my life easier.I have 4 bedroom house and I vacuum twice a week because I have littles who loves to play and roll over the carpeted floor everytime,not to mention the crumbs,foods ect that scattered everywhere on the carpet that impossible for to keep up, this vacuum helps me a lot,with the regular vacuum that we had It missed a lot of space specially the edges,this vacuum just simply did the job and it light up in the hidden areas and suck all the hidden debris and crumbs, I just love how amazing this works! highly recommended!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best vacuum
on October 1, 2023
Posted by: Robyn
from Wisconsin
Gender:Female
This vacuum is better than both of my Dyson stick vacs combined. The hands free dust bin cleaning is amazing
Written by a customer while visiting sharkninja.com
Customer Rating
5
Truly outstanding vacuum
on September 29, 2023
Posted by: katy88
[This review was collected as part of a promotion.] I honestly cannot believe how much I adore this vacuum. First, it was easy to set up. Took me about 10-15 minutes from the time I opened the box to the time I was vacuuming. It is a very attractive looking vacuum. Very sleek and minimal, I love the beige and bronze colors. Upon first use I was shocked at how smooth and "glidey" it was! This vacuum makes a great dance partner! Since I've been using it I have noticed sometimes I need to take it off and put it back on the charger/emptier for it to register that it's there. I also wish there was a better battery indicator. Those are my only two very minor cons. Other than that everything about this vacuum is perfect. It's not too loud, it's easy to carry from one level to the next, the battery life is good, cleaning the filters and insides are a breeze, just an all around fantastic vacuum.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com