Customer reviews from sharkninja.com
Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Average customer rating
3.9
(225 Reviews)
Rating breakdown 225 reviews
5 Stars
128
4 Stars
34
3 Stars
16
2 Stars
17
1 Star
30
72%of customers recommend this product.
(
89 out of
123)
Customer Reviews for Shark - Refurbished Excellent - Detect Pro Auto-Empty System, Cordless Vacuum with QuadClean Multi-Surface Brushroll, HEPA Filter & 60-Minute Runtime - White/Beats Brass
Customer Rating
5
excellent features
on April 13, 2024
Posted by: marzzz32
from California
Gender:Male
awesome product & happy that i purchased this vacuum
Written by a customer while visiting sharkninja.com
Customer Rating
4
detect pro
on April 12, 2024
Posted by: Tere143
from Las Vegas NV
Gender:Female
I bought my shark detect Pro maybe a month ago Ive been enjoying using it. At first I was thinking it was to light weight to get the work done but that's one of the best benefits.
It is light weight but tough on getting the dirt. I wish only the battery would last longer.
It is light weight but tough on getting the dirt. I wish only the battery would last longer.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great vacuum, bad smell
on April 10, 2024
Posted by: Moose
from Chicago
Gender:Female
Love everything about this vacuum except the “odor neutralizer.” It’s just an air freshener. Instead of neutralizing any odors, it pumps an unwanted one into your house.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not worth every penny, but still pretty good.
on March 19, 2024
Posted by: Katie
from Colorado Springs, Colorado
Gender:Female
I bought this about two weeks ago. I use it SEVERAL times a day (toddler life). It works really well for small crumbs and small dirt debris but not for any messes or things bigger than a Nickle. Suction is pretty good! It manuves really easy as well! Not heavy by any means. It does look a little industrial with the big ole black battery, but it's whatever.
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, March 28, 2024
Hello,
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
So easy
on March 19, 2024
Posted by: Bombastic
from Salt Lake City
Had it a few weeks now vacuuming is fun now , and my life is free of dog hair
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features and vacuum!
on March 12, 2024
Posted by: Bchgrl5732
from Birmingham, AL
Gender:Female
Very happy with this stick vacuum. I had all Dyson before and was scared to make the change. This vacuum has been great. We have a dog and it gets up all of the pet hair. It is also worth the auto empty. So nice that it cleans itself out.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
No impressed
on March 11, 2024
Posted by: Gailgal70
from York pa
Gender:Female
I bought this about a month ago and not very happy with it I feel like like it doesn’t have very good suction
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 12, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark® Cordless Detect Pro™ Auto-Empty System. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark® Cordless Detect Pro™ Auto-Empty System. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Don’t waste your money
on March 7, 2024
Posted by: Amanda R
from Houston, Texas
Gender:Female
I love shark products so I was confident that I was spending my money wisely when buying this. I was wrong.
It feels like a knock off vacuum and the battery life is a joke. It takes hours to charge and even then I can’t vacuum in one go.
It feels like a knock off vacuum and the battery life is a joke. It takes hours to charge and even then I can’t vacuum in one go.
I’m disappointed in myself for such a bad purchase.
Response from sharkninja.comBy SharkNinja, March 12, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com